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Order Management Associate

Role overview

Qualifications

  • High school diploma
  • 2-4 years in related role with order entry experience
  • Demonstrated ability to take ownership of tasks
  • Accountability for results

Responsibilities

  • Receive purchase orders and enter orders into the system
  • Ensure on-time, accurate delivery by tracking orders and resolving issues
  • Manage special requests including document reprints and compliance certificates
  • Handle complex orders while maintaining detailed support logs

Key facts

  • Remote from: Illinois (USA)
  • Full time
  • Mid-level (2-5 years)
  • Administrative Specialist
  • English

Hard skills

Other skills

  • Order Entry
  • Customer Service
  • Accountability

About the company

Panduit logo

Panduit

Electronic Equipment, Instruments & Components

Panduit was born from innovation. In 1955, we launched our first product: Panduct Wiring Duct, a new invention that uniquely organized control panel wiring and allowed new wires to be added quickly and neatly. Since that time Panduit has introduced thousands of problem solving new products and remained committed to providing innovative electrical and network infrastructure solutions. Today, customers look to Panduit as a trusted advisor who works with them to address their most critical business challenges within their Data Center, Enterprise, and Industrial environments. Our proven reputation for quality and technology leadership coupled with a robust ecosystem of partners across the world enables Panduit to deliver comprehensive solutions that unify the physical infrastructure to help our customers achieve operational and financial goals.

Company details

Company typeLarge
IndustryElectronic Equipment, Instruments & Components
Company size1001 - 5000

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Job description

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!


Join our team as an Order Management Associate and be the driving force behind smooth order operations and exceptional customer experiences! The Order Management Associate 2 enters accurate, timely distributor orders into the order management system and provides order maintenance.

What You Will Do 

  • Receive purchase orders and enter orders into the system.

  • Ensure on-time, accurate delivery by proactively tracking orders and resolving issues like delays, pricing discrepancies, or part changes.

  • Manage special requests, including document reprints, compliance certificates, and other customer-required documentation.

  • Handle complex orders involving make-to-order parts, fiber products, cabinets, printer repairs and tools, large accounts, returns, and non-standard entries, while maintaining detailed support logs. 

What You Will Bring 

  • Education: High school diploma.  

  • Experience: 2-4 years in related role with order entry experience.

  • Demonstrated ability to take ownership of tasks and accountability for results. 

What We Can Offer You 

  • Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more. 

  • Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community. 

  • Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career. 

  • Parental Leave: Because we care about your family and your future. 

Compensation: The expected base pay range for this role is $22 - $24 an hour. Note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.  

Making the connections that matter.  Join us and apply online to be part of the Panduit team. We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in-person interview as part of the hiring process.

Work Shift 

Day (United States of America)

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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