Order to Cash – Sales & Customer Fulfillment Lead Architect,

Function

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

The team

Our SAP practice helps clients transform complex business processes through SAP S/4HANA solutions designed to deliver measurable business value. As a leading SAP Global Services Partner, Hitachi Digital Services brings deep experience across industries including discrete manufacturing, consumer products, chemicals, wholesale distribution, aerospace, and defense. Our teams work collaboratively across functional and technical disciplines, combining SAP best practices, industry knowledge, and implementation expertise. You will join a highly collaborative consulting environment where strong client relationships, quality delivery, communication, and successful business transformation are central to how we work.

The role

We are seeking an experienced SAP S/4HANA Sales & Customer Fulfillment Lead Architect to lead solution design across the Order-to-Cash lifecycle. You will partner with clients to gather business requirements, define SAP S/4HANA solution architecture, evaluate and prototype solution options, configure functionality, support testing, resolve defects, and enable successful deployment. You will provide leadership across onsite and offshore teams, guide key design decisions, and communicate effectively with business and technical stakeholders throughout the implementation lifecycle. This is a national role, and candidates may be based anywhere in the United States; however, candidates located in Ohio, particularly the Columbus metropolitan area, are strongly preferred. Significant U.S. client travel is required.

What you’ll bring

• 10–15 years of SAP experience with significant SAP S/4HANA Sales and Distribution/Order-to-Cash expertise.
• Strong hands-on knowledge of Sales Org Structure, quotations, contracts, sales master data, pricing, sales orders, Available-to-Promise, delivery, shipping, and billing.
• Experience supporting multiple sales channels, including eCommerce and EDI.
• Experience integrating SAP SD with other SAP logistics modules and using Fiori applications supporting Order-to-Cash processes.
• Demonstrated experience leading or architecting multiple full lifecycle SAP S/4HANA implementations, preferably version 1709 or higher.
• Strong business process analysis, solution design, configuration, testing, cutover, deployment, and post-go-live support experience.
• Prior consulting experience with demonstrated ability to build client relationships and present SAP solutions to stakeholders.
• Experience leading teams that include U.S.-based and offshore resources.
• Bachelor’s degree and ability to travel approximately 80% throughout the United States.
• SAP S/4HANA certification is recommended, but not required.

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All qualified applicants will receive consideration for employment without regard to color, religion, place of origin, ethnic origin, national origin, ancestry, age, gender, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.