Digital Health Product Manager 2
📍 Remote
💰 Pay Range: $55 - $58/hr
📅 Contract: 6 Months (Possible Extension)
🕒 40 Hours/Week
About the Role
We are seeking an experienced Digital Health Product Manager to lead the digital experience for Medicare Advantage members within a healthcare organization's member-facing platform. This role will focus on improving member engagement, benefits utilization, care navigation, and overall digital health experiences for an aging population.
The ideal candidate will have strong product management experience, healthcare or Medicare expertise, and a proven ability to collaborate with stakeholders across business, clinical, compliance, marketing, and technology teams.
Key Responsibilities
Product Strategy & Roadmap
- Define and execute the product vision for Medicare Advantage digital experiences.
- Develop and maintain a strategic product roadmap aligned with business objectives and member needs.
- Prioritize features that improve member engagement, care coordination, and benefits utilization.
- Balance customer needs, stakeholder priorities, and technical feasibility.
Stakeholder Management
- Serve as the primary product contact for Medicare Advantage stakeholders.
- Build strong relationships with operations, compliance, clinical, marketing, and technology teams.
- Facilitate discussions, manage expectations, and drive alignment across multiple groups.
- Translate business needs into actionable product requirements.
Product Delivery & Execution
- Partner with engineering, UX/design, analytics, and IT teams to deliver product enhancements.
- Drive Agile product development processes and iterative releases.
- Track progress, risks, dependencies, and communicate updates to stakeholders.
- Define KPIs and measure product success.
Customer Experience Optimization
- Analyze member journey data and identify opportunities to improve engagement.
- Conduct A/B testing and experimentation to optimize user experiences.
- Address challenges impacting Medicare Advantage members, including digital literacy and benefits navigation.
- Stay informed on Medicare regulations, industry trends, and competitive offerings.
Required Qualifications
- 3–5+ years of Product Management experience.
- Experience building and managing consumer-facing digital products.
- Healthcare, Medicare Advantage, Health Plan, or Managed Care experience preferred.
- Strong stakeholder management and cross-functional leadership skills.
- Experience working within Agile frameworks (Scrum, Kanban, or SAFe).
- Experience with analytics tools such as:
- Amplitude
- Google Analytics
- Adobe Analytics
- Mixpanel
- Experience conducting A/B testing and product optimization.
- Strong communication, presentation, and negotiation skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Bachelor's degree in a related field preferred.
Preferred Qualifications
- Medicare Advantage product experience.
- Knowledge of CMS regulations and healthcare compliance requirements.
- Experience with patient/member portals, digital health platforms, or healthcare consumer applications.
- Background supporting senior or aging populations through digital products.
Why Apply?
- Fully Remote Opportunity
- Competitive Pay range – $55 - $58/hr
- High-Impact Healthcare Product Role
- Opportunity for Extension
- Work with cross-functional healthcare and technology teams
- Drive meaningful improvements in member health engagement and experience
Apply today if you have a strong background in Digital Product Management, Healthcare Technology, Medicare Advantage, or Health Plan Member Experience.
#PHCNonClinicalZip
Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.
