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Social Media & Outreach Officer (WFH)

Role overview

Responsibilities

  • Become the marketing expert for SuperStaff by understanding and representing the brand’s voice, positioning, audience, and evolving market needs.
  • Develop and execute creative marketing and growth strategies in collaboration with internal teams, agencies, freelancers, and vendors to increase brand awareness and generate qualified traffic and leads.
  • Manage social media strategy and campaigns across platforms such as Facebook, LinkedIn, and Instagram, including content planning, content calendars, community engagement, and performance tracking.
  • Create and repurpose a variety of content, including social media posts, emails, white papers, and other marketing materials, while maintaining a consistent brand voice.
  • Lead outbound and email marketing initiatives by building and maintaining segmented lead databases, conducting cold email and LinkedIn outreach, and using marketing automation tools to support lead generation.
  • Monitor campaign and funnel performance, including engagement, open rates, click-throughs, responses, and conversions, and use insights to optimize marketing activities.
  • Stay current with social media, outbound marketing, technology, and industry trends. Conduct market and competitor research to identify new opportunities and improve marketing strategies.
  • Prepare regular campaign and performance reports and use data to guide future initiatives.
  • Take on new marketing projects and provide additional communications and marketing support as needed.

About the company

SuperStaff logo

SuperStaff

Outsourcing & Offshoring

SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service. WHAT MAKES US DIFFERENT SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size201 - 500

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Job description

SuperStaff is seeking a strategic and results-driven Social Media Manager and Outreach Expert to lead our digital presence, social campaigns, and outbound marketing initiatives. This role will own the cross-platform social content calendar, drive creative growth and content repurposing strategies, manage targeted email and LinkedIn lead generation, and serve as the authentic digital voice of our brand to drive qualified traffic and enterprise pipeline.

Duties and Responsibilities

  • Become the marketing expert for SuperStaff by understanding and representing the brand’s voice, positioning, audience, and evolving market needs.
  • Develop and execute creative marketing and growth strategies in collaboration with internal teams, agencies, freelancers, and vendors to increase brand awareness and generate qualified traffic and leads.
  • Manage social media strategy and campaigns across platforms such as Facebook, LinkedIn, and Instagram, including content planning, content calendars, community engagement, and performance tracking.
  • Create and repurpose a variety of content, including social media posts, emails, white papers, and other marketing materials, while maintaining a consistent brand voice.
  • Lead outbound and email marketing initiatives by building and maintaining segmented lead databases, conducting cold email and LinkedIn outreach, and using marketing automation tools to support lead generation.
  • Monitor campaign and funnel performance, including engagement, open rates, click-throughs, responses, and conversions, and use insights to optimize marketing activities.
  • Stay current with social media, outbound marketing, technology, and industry trends. Conduct market and competitor research to identify new opportunities and improve marketing strategies.
  • Prepare regular campaign and performance reports and use data to guide future initiatives.
  • Take on new marketing projects and provide additional communications and marketing support as needed.

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
  • Career Growth and Learning
  • Equipment provided by the company
  • FLEXIBLE SCHEDULE
  • WFH (once a month RTO in Makati)
  • 40,000 to 44,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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