Senior Distributions Analyst

Company Overview

PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts. 

At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.  

To learn more, visit https://www.pcsretirement.com/

Job Summary

The Senior Distributions Analyst supports the daily operations of batch/bulk processes in accordance with FSG internal regulations along with SEC and IRS guidelines. This role oversees high-volume retirement plan processing, ensuring accuracy, compliance, and timely completion of daily tasks. It requires expertise in Relius, Salesforce, and Excel, strong analytical and problem-solving skills, and the ability to work independently while collaborating with internal and external partners in a fast-paced, evolving environment.   

Job Responsibilities

• Independently manage high-volume, complex batch processes, including quarterly auto rollovers, plan-term auto rollovers, monthly residual auto rollovers, quarterly loan defaults, involuntary cash-outs, and annual 5498 filings. 
• Oversee the monthly 1099-R audit process for assigned custodians, ensuring accuracy and timely completion. 
• Resolve stale-dated checks for designated paying agents by coordinating with internal teams and external partners. 
• Review and clear outstanding cash items related to batch processing, ensuring timely and accurate reconciliation. 
• Identify opportunities to improve batch processes and collaborate with the Process Owner to document requirements and support development initiatives. 
• Build and customize Salesforce reports and monitor daily dashboards to track project status and operational performance. 
• Manage and resolve cases in the batch processing queue in alignment with established SLA standards. 
• Serve as the subject matter expert for all Trade Agent processes, providing guidance and oversight to ensure effective project execution. 
• Take ownership of project-related issues by researching historical activity and coordinating with vendors and internal/external partners to drive resolution. 
• Communicate promptly with partners via phone or email to ensure timely follow-up and issue resolution. 
• Apply knowledge of IRS regulations related to retirement accounts and tax reporting, leveraging ongoing training, IRS publications, and other reference materials. 
• Perform additional duties and support special projects as assigned.

• 5+ years of retirement industry experience, including at least 5 years of experience processing distributions, loans, and related participant transactions.  
• 3+ years of experience using Relius and Salesforce; experience processing disbursements across multiple Relius paying agents preferred.  
• Bachelor's degree in Finance, Business, Accounting, or related field preferred, or an equivalent combination of education and relevant work experience.  
• Proven ability to work independently with minimal supervision while managing multiple priorities in a fast-paced, deadline-driven environment.  
• Strong analytical, problem-solving, and decision-making skills with the ability to research, resolve, and communicate complex operational issues.  
• Demonstrated ability to extract, validate, reconcile, analyze, and report on data from Relius, Salesforce, and other business systems to support operational processing, exception resolution, and management reporting.  
• Strong attention to detail, accuracy, and procedural adherence, with a proven ability to consistently meet operational deadlines and processing cutoffs.  
• Excellent verbal and written communication skills, with the ability to effectively collaborate with internal partners, leadership, clients, and external business partners.  
• Ability to adapt to changing priorities, business needs, and process improvements while maintaining service and quality standards.  
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive client, participant, and plan information.  
• Flexibility to work overtime and varied schedules as business needs require. 

REQUIRED EXCEL PROFICIENCY 

Advanced Excel proficiency is required and will be validated through a practical assessment during the interview process. 

Candidates must be able to complete the following common business reporting and data-analysis tasks independently: 

• Import and prepare data from text files, CSV files, and other external sources 
• Clean, transform, and organize large datasets 
• Match and reconcile data across multiple reports and systems 
• Identify, analyze, and report exception populations 
• Create reporting and analytical outputs with minimal supervision 
• Troubleshoot data discrepancies and perform root-cause analysis 

Minimum required proficiency includes: 

• Power Query 
• Pivot Tables 
• Conditional Formatting 
• VLOOKUP and XLOOKUP 
• IF / IFS statements 
• CONCAT / TEXTJOIN 
• LEN, LEFT, RIGHT, and MID functions 
• COUNTIF / COUNTIFS 
• SUMIF / SUMIFS 
• Sorting, filtering, and data validation 
• Text-to-Columns 
• General data analysis and reporting techniques 

Candidates selected to move forward in the hiring process will be required to successfully complete a hands-on Excel assessment based on a realistic business scenario representative of the work performed within the department.  

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $56,000 and $70,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit pcsretirement.com/careers

Additional Information

As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.