Position Title: LEARNING & DEVELOPMENT SPECIALIST - REMOTE
Salary: $73000 - $75000
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
FLIK is seeking a versatile and collaborative Instructional Designer (L&D Specialist) with a focus on writing and developing content for policies and procedures for a 15-month full-time contract engagement. This role is ideal for a detail-oriented professional who excels in creating clear, compliant documentation and is equally comfortable supporting instructional design and LMS administrative initiatives. This individual will serve as a key member of the team, helping shape policies, training content, and internal communications. Please note - this is a fully remote based role. Working hours to align with EST.
Key Responsibilities:
- Draft, review, and update company policies, procedures, training materials, and internal documentation.
- Ensure all content aligns with legal, regulatory, and organizational standards.
- Partner with cross-functional teams to translate business needs into clear policies, learning materials, and job aids.
- Support Learning & Development efforts, including creating guides, training content, eLearnings, and enablement resources.
- Maintain consistency in tone, format, and version control across all documentation.
- Governance and lifecycle management: establish review cycles, ownership, version control, templates, standards, and retirement processes across learning and procedural content.
- Support audits and compliance reviews related to policy and training documentation.
Qualifications
- Preferred: Experience in policy writing, technical writing, documentation development, or compliance-related content.
- Required: Strong writing, editing, and organizational skills.
- Required: Ability to translate complex information into clear, user-friendly language for both policies and training materials.
- Required: Experience working in corporate or regulated environments.
- Experience in project management, including managing timelines, stakeholders, and deliverables.
- Ability to conduct needs analysis for designing ILT, vILT, digital, and other blended learning solutions in support of SOPs, standards, and compliance with operational requirements.
- Experience with one or more learning authoring tools such as Articulate 360, Lectora, Captivate, etc.
- Experience supporting Learning & Development (L&D) initiatives or creating training content strongly valued.
- Background in document writing, content development, or instructional design is a plus.
Compensation & Terms:
- Full-time hours for 15 months (contract role)
- Compensation equivalent to an annual salary of $75,000, paid on an hourly basis
- Fully remote role — open to candidates based anywhere, with required availability aligned to Eastern Standard Time (EST)
- Potential opportunity to convert to a full-time permanent role with FLIK
- Up to 10% travel if needed
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Req ID: 1561572
Flik Hospitality Group
Johanna P Heidler
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