Senior Fraud Specialist

Summary: Dime Commercial Bank (Dime) is currently hiring for a Senior Fraud Specialist at its Headquarters in Hauppauge, Long Island. The Senior Fraud Specialist plays a crucial role in detecting and preventing fraud, ensuring the safety and security of our customers' accounts. We are looking for a dedicated and detail-oriented individual with a strong analytical mindset and the ability to thrive in a fast-paced and ever-evolving environment. This role is not entry level.

Salary commensurate with experience, ranging from $60,000 to $70,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location.

All applicants must attach a recent resume. This is NOT a remote role.

Responsibilities:

• Analyze data and conduct thorough investigations and inquiries from multiple sources to identify discrepancies, spot fraud, and eliminate suspicion.

• Foster a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating quality and caliber of controls.
• Interview and elicit information from department staff to resolve questions.
• Build and maintain relationships between outside departments, cultivating a culture of collaboration, transparency, and mutual success.

• Write reports, document case evidence, findings, and recommendations.
• Identify fraud trends, make recommendations for new strategies to prevent additional losses.

• Assume responsibility for special projects assigned by management.
• Monitor and manage fraud software platform alert and case statuses and report to management.
• Analyze and monitor fraud software platform metrics and performance indicators.
• Act as mentor and assist in training of department employees when needed.
• Develop documentation related to various fraud issues to enhance corporate policies and/or procedures.
• Support management in reporting potential fraud, fraud losses, and recovery figures.
• Stay informed of changing fraud patterns or regulations in the field.
• Assist with creating and implementing policies and procedures relating to Fraud Monitoring.
• Exercise good judgment to independently resolve problems that require in depth investigation and/or research.

Qualifications:

• Bachelor’s degree in finance/related field or minimum 5 years’ Banking/Risk Management experience.
• Minimum 7 years’ previous e-commerce fraud prevention, investigation, or retail fraud prevention experience.
• Preferred certifications include Certified Fraud Examiner (CFE), Certified Anti-Fraud Specialist Certification (CAFS), Certified Financial Crimes Investigator (CFCI), Certified AML and Fraud Professional (CAFP), or Certified Anti-Money Laundering Specialist (CAMS).
• Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules.
• Proficient in Microsoft Office (i.e., Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems.
• Self-starter with demonstrated ability to work both independently and efficiently.
• Outstanding time management and interpersonal skills, and the ability to work with all levels in the organization.
• Possess excellent oral and written communication skills.
• Excellent critical thinking and problem-solving skills.
• Detail-oriented and strong analytical mindset.
• Ability to thrive in a fast paced and ever evolving environment.