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Corporate Counsel

Role overview

Qualifications

  • Law degree required and current license to practice in California or Washington State
  • Minimum of 5 years law firm or equivalent in-house experience
  • Demonstrated experience in international employment law
  • Superior writing and presentation skills

Responsibilities

  • Working closely with internal stakeholders to ensure proper employment practices and compliance
  • Drafting and maintaining employment related policies for global operations
  • Supporting the human resources team through operational guidance and process training
  • Staying informed on employment and labor law issues affecting the company

Key facts

Other skills

  • Leadership
  • Writing
  • Presentations
  • Proactivity
  • Communication
  • Organizational Skills
  • Problem Solving

About the company

Talkdesk logo

Talkdesk

Customer Experience & Contact Centers

Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Company details

Company typeLarge
IndustryCustomer Experience & Contact Centers
Company size1001 - 5000

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Job description

We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal
team. This position is responsible for providing expert advice on a wide range of employment and
labor law issues including hiring, performance management and discharge, employment
disputes/wrongful termination claims, disability accommodation, wage and hour, employee privacy
and other relevant labor and employment matters. Additionally, the role involves managing litigation,
overseeing all our employee form agreements, conducting training across all our geographies,
supervision of outside counsel and liaising with local counsel. As a key member of our growing legal
team, the attorney will help influence our operations and policies, ensuring compliance and best
practices across the organization. This attorney must have strong leadership skills, be a thoughtful
problem solver and a trusted business partner for numerous internal teams.


Essential Responsibilities:
• Working closely with internal stakeholders to ensure our employment practices are proper and
well-understood within the company and to ensure compliance with regional legal requirements.
• Drafting and maintaining numerous employment related policies that are required for global
operations, including ethics, anti-corruption, anti-harassment and others.
• Supporting the human resources team through operational guidance and process training.
• Staying informed on employment and labor law issues affecting Talkdesk in our geographies.
• Balancing competing priorities of various constituencies.

Qualifications:
Law degree required and current license to practice in California or Washington State
• Minimum of 5 years law firm or equivalent in-house experience
• Demonstrated experience in international employment law
• Superior writing and presentation skills
• Superior communication and leadership skills
• Self-motivated, organized, pro-active, requires little hands-on supervision
This position will be located in California or Washington State, and some travel is required to support
and train in the geographies in which we conduct business. The Corporate Counsel will initially report
to our General Counsel.

Pay Range:  $179k - $230k
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 06/16/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.

Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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