CMM High-Risk Merchant Sales Specialist

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful CMM High-Risk Merchant Sales Specialist do at Fiserv?

As a CMM High-Risk Merchant Sales Specialist within our Fintech division, you will drive growth by building strategic, C-suite relationships and acquiring high-value new clients. In this role, you will launch our H2 go-to-market campaign—integrating Acquiring, Risk Solutions, and StoneCastle deposits—to drive revenue growth across high-risk verticals. You will identify, consult, and onboard merchants both directly and through strategic partners by navigating complex compliance requirements and delivering complete merchant application packages.

What you will do: 

• Increase sales; build pipeline to achieve sales quotas and line of business sales objectives, revenue, decrease the overall spend, drive digital transformation with payments, core financial systems, data analytics

• Deliver product solutions sales within their assigned verticals: commercial mid-market and achieve their sales quota

• Collaborate with key stakeholders: Clients C-Suite executives, Finance, Treasury, HR, Security, Fraud, IT, marketing, and operations, product specialist, product management, pricing, compliance, risk

• Maintain regular communication with clients, articulate the Fiserv value proposition and manage multiple opportunities through various sales stages

• Create comprehensive client proposals: solutions, financial justifications, growth plans, budgets, project timelines, and expected results to secure business with maximum revenue and margin

• Build detailed account plans for aspirational clients and new cross-sales opportunities; negotiate pricing and contract terms, and collaborate closely with relationship management

What you will need to have:

• 10+ years of overall sales experience, with at least 6 years dedicated to high-risk merchant categories and payment verticals.

• 6+ years of experience of successful new business generation and solution selling, with a deep understanding of market dynamics, challenges, trends, and operations

• 6+ years of experience in virtual team setting; coordinate resources: account managers, solution consultants, and implementation service teams to meet client needs

• Bachelor’s degree or a combination of work, education, and military experience

• Experience in merchant services/payments sales, with a deep understanding of high-risk merchant profiles, risk factors, regulatory requirements, and compliance protocols.

• Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot), payment gateways, and risk management tools.

What would be great to have:

• Strong analytical skills to evaluate risk profiles, paired with exceptional communication, negotiation, and relationship management abilities.

• Self-starter with a consistent history of meeting and exceeding ambitious sales targets.

• Familiarity with Fiserv and former First Data product offerings, and the ability to execute the Fiserv Way of Selling, including our Expert Selling Force Management framework

• MBA

Salary Range

These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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