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Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service)

Role overview

Qualifications

  • 5-8 years of experience in B2B SaaS / AI SaaS / Enterprise sales development
  • Strong communication, storytelling, and objection-handling skills
  • Experience in outbound prospecting and lead generation
  • Familiarity with CRM tools and sales engagement platforms

Responsibilities

  • Drive outbound prospecting through cold calls, emails, and LinkedIn outreach
  • Identify, research, and engage target enterprise accounts
  • Qualify inbound and outbound leads based on ICP and buying intent
  • Schedule high-quality meetings and demos for Enterprise Account Executives

About the company

Neuron7.ai logo

Neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence. Help every team member resolve issues like a pro on day one. Learn more at neuron7.ai. Neuron7 brings together expert knowledge and data across thousands of products and issues into a Smart Resolution Hub. AI provides turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in San Jose, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by Smithpoint Capital, Battery Ventures, ServiceNow Ventures, and Nexus Venture Partners.

Company details

Company size51 - 200

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Job description

Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service)

 

Location: Remote -United States (East Coast & West Coast)

Company: Neuron7.ai

 

Note :Please note that this position does not offer visa sponsorship.

 

About Neuron7.ai

Neuron7.ai is a leading Service Resolution Intelligence platform that uses AI and GenAI to transform enterprise service operations. We help global organizations in Field Service, Customer Support, and Operations resolve issues faster, improve efficiency, and deliver superior customer experiences.

Role Overview

We are looking for a driven and results-oriented Sales Development Representative (SDR) to build and qualify pipeline for our Enterprise Sales team. This role focuses on outbound prospecting within Field Service, Customer Service, and Operations organizations across enterprise accounts in the US.

Key Responsibilities

  • Drive outbound prospecting through cold calls, emails, and LinkedIn outreach
  • Identify, research, and engage target enterprise accounts
  • Qualify inbound and outbound leads based on ICP and buying intent
  • Schedule high-quality meetings and demos for Enterprise Account Executives
  • Maintain accurate activity tracking in CRM (Salesforce/HubSpot)
  • Collaborate with Marketing on campaigns, messaging, and lead nurturing
  • Build strong understanding of Neuron7’s AI platform and value proposition
  • Consistently meet and exceed pipeline generation targets

Required Qualifications

  • 5-8 years of experience in B2B SaaS / AI SaaS / Enterprise sales development
  • Strong communication, storytelling, and objection-handling skills
  • Experience in outbound prospecting and lead generation
  • Familiarity with CRM tools and sales engagement platforms
  • Ability to work in a fast-paced, high-growth startup environment

Preferred Qualifications

  • Experience selling into Field Service, Customer Support, or Operations teams
  • Exposure to AI, GenAI, or enterprise SaaS platforms
  • Understanding of enterprise sales cycles and stakeholder mapping
  • Experience targeting US enterprise markets

Success Metrics

  • Meetings booked and pipeline generated
  • Conversion rate from lead to qualified opportunity
  • Outreach activity and engagement rates
  • Contribution to revenue pipeline

Why Join Neuron7?

  • Work at the forefront of AI and enterprise SaaS innovation
  • Opportunity to sell into global enterprise customers
  • High-growth environment with strong learning and career progression
  • Collaborative and mission-driven team culture

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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