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Senior Communications Strategist

KeenLogic

Role overview

Qualifications

  • Must be a U.S. Citizen and eligible for government clearances
  • Bachelor's degree in Communications, Public Relations, or a related field
  • 7+ years of experience developing and executing strategies for federal programs
  • Expertise in executive-level communications, messaging frameworks, and stakeholder engagement

Responsibilities

  • Develop and execute communication strategies with clearly defined target audiences, key messages, and delivery channels
  • Ensure all communications adhere to Plain Language guidelines and 508 compliance standards
  • Facilitate stakeholder engagement, awareness campaigns, and training sessions
  • Leverage best practices and leading technologies to develop innovative communications products

Key facts

Hard skills

Message Broker Stakeholder Engagement Change Management Public Relations Software Suite Murals Lean Methodologies Scaled Agile Framework

Other skills

  • Communication
  • Collaboration
  • Editing
  • Presentations
  • Non-Verbal Communication

About the company

KeenLogic logo

KeenLogic

IT Services & IT Consulting

Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow. Get in touch with us today to book an appointment. Email: m.totsch@keenlogicinc.com Phone: 202-417-8829

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

Links

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Job description

Position Title: Senior Communications Strategist
Duration: 12-month base period with three 12-month option periods
Work Location: Primarily Remote
USCIS Site: 5900 Capital Gateway Drive, Camp Springs, MD 20588
Anticipated start date: September 29, 2026

KeenLogic is seeking a strategic and creative Senior Communications Strategist to support the U.S. Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Verification Division (VER). This position is responsible for leading strategic communications initiatives, developing integrated outreach campaigns, and providing expert communications guidance that supports public awareness, stakeholder engagement, and program objectives.

This is a primarily remote position supporting USCIS Headquarters, 5900 Capital Gateway Drive, Camp Springs, MD 20588. Contractor personnel may work remotely; however, the Contracting Officer's Representative (COR) may request in-person meetings or engagements as needed. Designated key personnel must be able to report onsite within four (4) hours of a COR request.

This is a full-time position offering Fortune 500-level health/dental/vision, PTO, paid federal holidays, 401k, and Life Insurance. 

Job Summary
The Senior Communications Strategist serves as the lead communications advisor for the contract, responsible for planning, developing, and executing comprehensive strategic communications and outreach initiatives. This individual collaborates closely with USCIS leadership and program stakeholders to develop communication strategies, messaging, outreach campaigns, digital content, and multimedia products that support the Verification Division's mission.
The Senior Communications Strategist provides communications expertise across multiple platforms while ensuring messaging is accurate, consistent, accessible, and aligned with agency objectives.
Requirements
  • Must be a U.S. Citizen and eligible for government clearances
  • Bachelor's degree in Communications, Public Relations, or a related field
  • 7+ years of experience developing and executing strategies for federal programs
  • Prosci Change Management Certification or similar professional certification preferred
  • Expertise in executive-level communications, messaging frameworks, and stakeholder engagement.
  • Excellent written, editing, presentation, and verbal communication skills
  • Experience collaborating with executive leadership and cross-functional stakeholders
  • Must be able to report to USCIS Headquarters in Camp Springs, MD within four (4) hours when requested by the COR
Major Duties
  • Develop and execute communication strategies with clearly defined target audiences, key messages, and delivery channels. These include public facing communications as well as executive level communications within DHS.
  • Ensure all communications adhere to Plain Language guidelines and 508 compliance standards.
  • Develop communication strategies aligned with VER, IRIS, USCIS, and DHS priorities. Communication strategies will outline strategies for target audiences, provide consistent and ongoing communications, key messages, distribution channels, and modalities. Advise PMs and POs regarding messages for target audiences, including defining specific messages, identifying most effective avenues, and optimizing the timing and sequencing of key outreach and activities.
  • Facilitate stakeholder engagement, awareness campaigns, and training sessions.
  • Leverage Prosci, lean Agile, and Scaled Agile Framework (SAF) methodologies for change adoption, with focus on aligning agency, division, and program objectives.
  • Implement feedback and continuous improvement around change management and adoption, including use of retrospectives, surveys and survey data, and frequently asked questions (FAQs) to ascertain and address stakeholder perception.
  • Leverage best practices and leading technologies (i.e., Infographics, the Adobe Suite, Microsoft Suite of products, Mural, etc.) to develop innovative communications products that drive awareness, acceptance, and buy-in of the projects and products.  

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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