Sales Coordinator, International Sales

Position: Sales Coordinator, International Sales 
Reports to:  Manager, International Sales Team
Department: International Sales Team
Location:  US Remote

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us: 

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
  • Paid time off and Parental leave
  • Gym Reimbursement Program
  • Employee Assistance Program
  • Short-term & Long-term Disability
  • 6 floating Fridays (based on our eligibility rules)
  • CIEE Study Abroad Program discounts
  • 403(b) Retirement Plan with employer contribution
  • Insurance Coverage (life, travel, medical, dental, and vision)
  • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
  • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 30 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.

Who you are:

The coordinator will support the International Sales Team with work for J1 Bridge USA Work Exchange Programs, including Summer Work & Travel, Camp Counselor, Internship, Professional Career Training, and High School USA. The coordinator will provide administrative and operational support to the International Sales Team, assisting Account Managers, the Team Manager, and the Team Director with day-to-day activities related to partner management, CRM, and system administration, document preparation, reporting, data management, and coordination of internal processes. This role helps streamline operations, enabling Account Managers to focus on partner relationships, business development, and sales growth. The position will support the team in the achievement of annual program sales goals and long-term business development objectives for all Inbound Exchanges programs.

What you’ll do:

• Provide day-to-day administrative support to the International Sales Team and CIEE International Representatives.
• Maintain accurate partner and program information in Salesforce, Beacon, and other internal systems.
• Prepare, review, and process annual cooperation agreements and other sales documentation.
• Run and analyze regular reports, as assigned, to support International Representative performance management
• Assist with the creation and organization of training materials.
• Review a high volume of data for accuracy.
• Assist with collecting, reviewing, and tracking compliance documentation for new agent onboarding, as needed.
• Track outstanding action items and follow up with internal teams and external partners to ensure timely completion.
• Coordinate meetings, maintain calendars, prepare agendas, and document meeting notes when needed.
• Support new partner onboarding by gathering and organizing prospective partner information, coordinating required documentation, and facilitating internal setup.
• Support planning and logistics for webinars, conferences, and other sales events.
• Prepare presentations, templates, and communication materials for the sales team.
• Identify opportunities to improve administrative processes and help maintain standard operating procedures.
• Perform other administrative and operational duties as assigned by the sales team.
   

What you’ll bring:

• Post-secondary degree required.
• Preferred 1 year of customer service and administrative experience.
• Experience managing data in CRM systems required, Salesforce experience a plus.
• Strong MS Office skills.
• Comfortable with learning new technology.
• Team-oriented approach and the ability to see the big picture; ability to maintain professional demeanor in a busy environment and within tight deadlines.
• Excellent interpersonal, communication, and multi-tasking skills along with a strong work ethic.
• Exceptional attention to detail (in reviewing data and written documents) is essential; excellent organizational and time-management skills.
• Ability to take initiative and maintain flexibility with job duties.
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background, reference, education, and employment check will be conducted as a condition of employment.