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Key Account Manager

Role overview

Qualifications

  • Proven experience in a similar technical sales, account management, or process support role within the tissue, towel, or paper sector
  • Strong understanding of production processes and chemical applications
  • Excellent communication and relationship-building skills
  • Self-motivated with the ability to manage your own territory and workload

Responsibilities

  • Manage and develop relationships with key tissue and towel manufacturers across your region
  • Identify new business opportunities and support customers with tailored chemical solutions
  • Provide technical advice, troubleshooting support, and process improvement recommendations
  • Collaborate with internal teams to ensure outstanding customer service and delivery performance

Key facts

Other skills

  • Technical Acumen
  • Customer Service
  • Communication
  • Relationship Building
  • Self-Motivation

About the company

Diversey logo

Diversey

Chemical Manufacturing

Diversey’s purpose is to go beyond clean to take care of what’s precious through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. For over a century, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully-integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner; serving more than 85,000 customers in over 80 countries with a network of almost 9000 employees globally. We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.

Company details

Company typeXLarge
IndustryChemical Manufacturing
Company size5001 - 10000

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Job description

Job Description

Business Development Manager/Technical Sales – Tissue & Towel Chemicals

Region: North Wales; Northwest
Contract Type: Permanent | Base: Remote (with regional travel)

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For more information about Solenis, please visit www.solenis.com.

About the Role

We’re looking for a driven Business Development Manager / Technical Sales professional to join our growing team, supporting and developing key customers across the tissue and towel manufacturing sector. This is a fantastic opportunity for someone with industry experience who thrives on building relationships, solving problems, and delivering value-added chemical solutions.

You’ll take ownership of an established regional portfolio, working closely with production teams and technical contacts to provide expert guidance, develop new opportunities, and drive sustainable growth.

Key Responsibilities

  • Manage and develop relationships with key tissue and towel manufacturers across your region
  • Identify new business opportunities and support customers with tailored chemical solutions
  • Provide technical advice, troubleshooting support, and process improvement recommendations
  • Collaborate with internal teams to ensure outstanding customer service and delivery performance
  • Maintain accurate sales forecasts and account plans

About You

You’ll be someone who enjoys combining technical knowledge with commercial drive. You might already be in a technical sales or business development role within the chemical or paper industry — or perhaps you’re currently working in tissue production and looking to move into a more customer-facing, sales-oriented position.

  • Proven experience in a similar technical sales, account management, or process support role within the tissue, towel, or paper sector
  • Strong understanding of production processes and chemical applications
  • Excellent communication and relationship-building skills
  • Self-motivated with the ability to manage your own territory and workload

Desirable (but not essential):

  • Degree (or equivalent experience) in Chemistry, Chemical Engineering, or a related field

What’s on Offer

  • Competitive salary with performance-based bonus
  • Company vehicle
  • Pension, healthcare & additional benefits
  • Full autonomy with the backing of a supportive, experienced technical team
  • Ongoing professional development and training opportunities

Join Us

At Solenis, we're proud of our purpose-driven culture and our commitment to innovation and sustainability. If you're ready to take your account management career to the next level while making a positive environmental impact, we'd love to hear from you.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

At Solenis, we recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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