Industry Relations Manager

Global Key Account Manager – Remote

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Industry Relations Manager to remotely join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in the collision repair industry.

Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Industry Relations Manager is responsible for maintaining positive relationships with key stakeholders within the industry and promoting the CAPA program. This position may travel at least 50% of the time. 

Salary & Benefits Information

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. 

What you’ll do:

• Develop and maintain relationships with key industry stakeholders and research/build relationships with new clients through meetings, tours, training sessions, etc.
• Serve as a main point of contact for key stakeholders; draft executive talking points, anticipate client needs by possessing a thorough understanding of the client's business and how the program benefits their needs
• Identify and establish key areas to develop, highlighting the program and company's unique selling propositions and differentiators
• Aid in new business processes including idea contribution, research and proposal preparation based on industry experience and client feedback
• Use best practice communications tactics and public relation tools and make recommendations on best methods to internal teams
• Complete and/or conduct media interviews and/or preparation
• Attend industry functions, disseminate information to internal teams and provide recommendations on program modifications as needed

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. 

Minimum Requirements & Qualifications:

• High School diploma or GED
• 5+ years of experience in the automotive collision industry
• Previous experience in supporting sales for quotations required
• Must be self-motivated, assertive, and have the ability to work independently
• Possess excellent written and oral communication skills, and superior presentation skills
• Working knowledge of computer systems, i.e. Microsoft Office is essential
• Experience working with diverse teams (engineering, operations, marketing)
• Ability to travel at least 50% of the time, local and international travel
• Physical dexterity/mobility to travel via car, airplane and perform all clerical functions inherent to the position
• Model Intertek's 10X Energies at all times within the work place, practicing business the right way
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detail-oriented and able to effectively prioritize and organize workloads, with efficient time management
• Must possess the fundamental technical and administrative skills to perform the job duties
• Must be customer focused and quality driven
• This is a remote position; however, applicants must reside in and be able to legally work in the United States

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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