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Growth Planning Administrator

Role overview

Qualifications

  • Fantastic, adaptable customer service skills
  • Confident decision-maker
  • Able to perform data-led analysis (e.g. GIS)
  • Microsoft Office/IT Competent

Responsibilities

  • Assessing and responding to planning applications
  • Guiding future developments within the region
  • Delivering high levels of customer service whilst tracking timeframes
  • Liaising across the Planning Capacity team to manage risk

Key facts

Other skills

  • Planning
  • Customer Service
  • Time Management
  • Collaboration
  • Microsoft Office
  • Adaptability
  • Self-Motivation
  • Willingness To Learn

About the company

Anglian Water Services logo

Anglian Water Services

Water & Wastewater Treatment

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.

Company details

Company typeXLarge
IndustryWater & Wastewater Treatment
Company size5001 - 10000

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Job description

Circa £28,000 dependent on skills & experience 

Peterborough Based (Hybrid Working)

Permanent, Full time (37hrs) with flexibility for part time
 

Anglian Water offers a flexible approach, this role provides you the flexibility to work from home and from an Anglian Water office. Your base location will be Thorpe Wood House in Peterborough with the expectation to work on-site a minimum of 1 day per week as well as occasionally travel to other AW sites as the role requires.

Come and join our team!  

Do you have an interest in planning of developments? Ever wondered what role water companies have in flood risk management? If the answer is YES then this role is for YOU!

The world of planning is ever changing with many challenges and opportunities. Join us to shape the future of our region and make a positive impact on communities. Be part of a dynamic and supportive team who will help you learn and progress a career in developer planning. 

Who we are

Join our dynamic team at Anglian Water, where you’ll play a pivotal role in shaping the future of our region while ensuring the highest standards of customer service. As a member of the Planning & Capacity team, you’ll have the opportunity to influence planning decisions, manage flood risk and foster strong relationships with stakeholders both internally and externally, such as local planning authorities and developers.

What will you be doing?

In this role, you’ll dive into the fast-paced world of town planning and flood risk management. You’ll be at the forefront of assessing and responding to planning applications, guiding future developments within our region. Your input will be crucial in ensuring that growth is sustainable, and that flood risk is managed effectively.

You will be the first point of call for our customers, using your experience to deliver high levels of customer service whilst keeping track of the required timeframes.

Identifying critical development sites you will liaise across the Planning & Capacity team to ensure appropriate management of risk.

We invest in our people - as a valued employee, you’ll be entitled to:  

  • Personal private health care   

  • Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

  • 24-hour Virtual GP service for you and your household 

  • 25 days annual leave – rising with length of service and the ability to buy more  

  • Life assurance (up to 8 x salary)  

  • Personal accident cover (up to 5 x salary)

  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay 

  • Bonus scheme    

  • Flexible benefits and working culture to support your wellbeing and lifestyle. 

What does it take to be an Planning Administrator? 

  • Fantastic, adaptable customer service skills

  • Confident decision-maker

  • Able to perform data-led analysis (e.g. GIS)

  • Great customer service qualities

  • Time management skills

  • Collaboration

  • Self-motivation

  • Passion for learning

  • Microsoft Office/IT Competant

Why Anglian Water? 

Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award. 

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. 

Closing date: 18/08/26

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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