The Role
At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility in supporting our Supply Chain Operations which spans various HelloFresh markets across Europe, the UK, Australia and New Zealand. This role will ensure the accuracy and timeliness of our ordering processes using a combination of in-house tools and google suite packages. Working closely with the Supply Chain, Procurement and Forecasting teams, this role will place and track purchase orders to ensure the fulfilment of customer orders. As a senior position, this role will role model our HelloFresh values and continuously look for ways to improve our supply chain, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do
- Manage category operations across the inbound supply chain, including supplier management, forecasting, purchasing, delivery tracking, and KPI performance for food and/or packaging
- Own key performance metrics including On Time, In Full (OTIF), Waste, ASN Compliance, and Customer Errors, identifying trends and driving actions to improve performance
- Collaborate with suppliers and cross-functional teams including Forecasting, Procurement, Warehouse, and Inventory to ensure category excellence and fulfilment of customer requirements
- Define and execute audit checks to ensure purchase orders are complete, accurate, and aligned with business requirements before being sent to suppliers
- Anticipate and resolve supply chain risks by proactively identifying potential issues, taking corrective action, and raising additional purchase orders when required
- Manage supplier relationships and queries through clear communication, performance monitoring, reporting, and timely follow-up
- Support and guide junior Purchasing Coordinators by sharing best practices, providing operational guidance, and assisting with problem-solving
- Drive process, technology, and automation improvements by identifying opportunities to increase efficiency, improve accuracy, and streamline purchasing activities
- Maintain data integrity and confidentiality by ensuring business and supplier information is accurate, secure, and consistently maintained
- Support day-to-day purchasing activities by deputising for other category areas and providing cover during team absences when required
- Adapt to changing business needs by remaining flexible and taking on additional duties and responsibilities as priorities evolve
What you’ll bring
- Experience: At least 3 years of previous purchasing experience as a Buyer.
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Technical Skills: Expertise in operating Microsoft Office programs, with ERP/MRP system experience is considered ideal.
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Inbound Supply Chain & PO Management: Capability to calculate, generate, audit, and adjust purchase orders accurately to keep inbound supply running seamlessly.
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Analytical & Problem-Solving Capabilities: Ability to conduct root-cause analysis on operational issues, implement corrective actions, and analyze inventory and delivery schedules.
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Data Accuracy & Reporting: Track record of maintaining high data integrity, spotting inconsistencies, and creating operational reports and supplier forecasts.
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Communication & Collaboration: Strong interpersonal skills to resolve supplier queries and coordinate cross-functionally with Procurement, Forecasting, Warehouse, and Inventory teams.
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Detail Orientation: Strong organization skills and meticulous attention to detail when performing order audits and managing data entry.
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Adaptability & Initiative: Proactive, hands-on mindset capable of managing shifting priorities and operating in a fast-paced environment.
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Languages: Fluency in English. Additional European languages (German, Dutch, French, Spanish, Italian) are a plus.
What we offer
- Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
- Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
- Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
- Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time
Are you up for the challenge?
The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!
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