Logo for American Income Life Insurance Company

Customer Service Representative | Work From Home | Weekly Pay

Role overview

Qualifications

  • Strong communication and active listening skills
  • Excellent customer service mindset
  • Comfortable using computers, Zoom, and online technology
  • Organized with effective time-management skills

Responsibilities

  • Contact clients who have requested information about their benefits
  • Conduct virtual appointments using Zoom
  • Explain life, accident, and supplemental health insurance options
  • Guide clients through the enrollment process

Key facts

Other skills

  • Customer Service
  • Communication
  • Active Listening
  • Time Management
  • Leadership
  • Self-Motivation
  • Reliability
  • Friendliness
  • Relationship Building

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Remote Benefits Customer Service Representative | Work From Home | Weekly Pay

Company: AO | Globe Life
Location: 100% Remote (United States)

Help Protect Working Families—From the Comfort of Home

AO, a proud member of the Globe Life family, is seeking compassionate, motivated professionals to join our team as Remote Benefits Customer Service Representatives.

Since 1951, we've helped protect working-class families by providing life, accident, and supplemental health insurance benefits. In this fully remote position, you'll connect with clients through scheduled Zoom appointments, answer questions, explain available benefit options, and guide families through the enrollment process.

If you enjoy helping people, building relationships, and working from home, we'd love to meet you.

What You'll Do

  • Contact clients who have requested information about their benefits.

  • Conduct virtual appointments using Zoom.

  • Explain life, accident, and supplemental health insurance options.

  • Guide clients through the enrollment process.

  • Provide exceptional customer service before, during, and after enrollment.

  • Maintain accurate client records and follow-up documentation.

  • Participate in ongoing virtual training and professional development.

Qualifications

  • Strong communication and active listening skills.

  • Excellent customer service mindset.

  • Comfortable using computers, Zoom, and online technology.

  • Organized with effective time-management skills.

  • Self-motivated and dependable.

  • Professional, friendly, and relationship-focused.

  • Leadership experience is a plus but not required.

No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance.

What We Offer

✔ 100% Remote Work

✔ Flexible Schedule

✔ Weekly Pay

✔ Performance Bonuses

✔ Health Insurance Reimbursement

✔ Company-Paid Life Insurance

✔ Residual Income Opportunities

✔ Retirement & Career Advancement Opportunities

✔ Ongoing Virtual Training & Leadership Development

✔ Industry-Leading Technology & Support

Why AO?

AO is backed by the strength of Globe Life, a Fortune 600 company and one of the world's leading providers of life insurance benefits. We proudly serve working families throughout North America and have partnerships with organizations including the Dallas Cowboys and Texas Rangers.

Our mission remains simple:

Protect Every Child. Serve All Working People.

Interview Process

All interviews are conducted virtually via Zoom, allowing you to interview from the comfort of your home.

Ready to Make a Difference?

If you're looking for a meaningful remote career with flexibility, professional growth, and the opportunity to help families protect their futures, apply today.

Join a company built on more than 70 years of service, integrity, and success.

AO | Globe Life

Remote Career. Weekly Pay. Flexible Schedule. Meaningful Work.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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