Carilion Clinic
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Remote Work position. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.
Works with Epic and non-Epic tools, content, data sources, processes and distribution methods to provide actionable information. Prepares reports and dashboards for internal and external clients to assist with making business decisions. Uses best practices for appropriate tools, products, and client access.
Utilizes necessary tools to prepare reports and databases to create products of minor complexity or moderate complexity with supervision.
Ensures completeness, correctness and consistency of data and data structure.
Ensures secure and high integrity data integration. Responsible for coordinating validation and ensuring that solutions are appropriately tested and meet end user workflow.
This position will work closely with leaders, end-users, statistical programmers, and other technical staff to provide data acquisition, analysis, reporting, consulting and training.
Participates in all phases of software lifecycle development, particularly in the reporting analysis, development, testing documentation and implementation.
Adheres to Change Management policies and processes to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting.
May work with clients to identify technical requirements.
Documents and maintains documentation of products including functional summaries, diagrams, flow charts or other documentation as needed.
Provides reporting and analytic product client use and upgrade support.
Assists with automating manual processes.
Establishes and creates a positive project team environment through collaboration.
Delivers solutions to business function end-users from design to performance and support.
Adheres to enterprise technical and design standards.
Completes multiple assignments within a given timeframe.
Identifies and resolves customer issues. May need to escalate issues to appropriate leadership.
Completes annual professional development and required in-service education.
Seeks out guidance and assistance from higher level resources as task complexity warrants.
Education: Bachelor's degree required, or relevant work experience can be used in lieu of degree. Master's degree or PhD in a field indicating complex analytical thinking may be used in lieu of experience.
Experience: Minimum of 1 year of experience with relational databases and data management required. Reporting experience is required. Experience using Epic, SAP, and/or other business intelligence reporting tools required. Experience with benchmarking and/or data visualization tools strongly preferred. Experience and understanding of documentation, change control, and maintenance procedures as they apply to reporting and analytic products. Healthcare information technology experience preferred.
Other Minimum Qualifications: Strong listening skills, ability to work independently and as part of a team, ability to understand and apply specification requirements to reporting and analytic tool development. Excellent verbal and written communication skills and interpersonal skills are required. Detail oriented, strong analytical, organizational, and problem-solving skills. Ability to analyze, diagnose, suggest and implement process modifications. Strong customer service orientation and ability to follow through issues to resolution. Ability to interact with people from all organizational levels and build consensus through negotiation and diplomacy. Ability to be flexible, versatile and adaptable in day-to-day activities. Does not breach privacy and confidentiality of patients or staff.
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.


Compensation Range:
$63,377.60 - $95,076.80Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.


Recruiter:
Chris FitzgeraldRecruiter Email:
cdfitzgerald@carilionclinic.orgFor more information, contact the HR Service Center at 1-800-599-2537.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies


Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
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