About the Role:
Become an international tax specialist while working with U.S. taxpayers living in over 150 countries worldwide. By joining the expat team at H&R Block, you have the opportunity to play an important role in this unique, specialized, fast-growing international tax practice with the world’s largest tax preparation company.
As a representative of H&R Block Expat Tax Services, you are responsible for developing client relationships and providing high-quality U.S. tax preparation, planning, and audit representation services to U.S. expat clients through a virtual tax platform. The role is a seasonal position (January through October) with the potential for year-round employment opportunities for associates who have been successful in their first year.
Day to day, you’ll…
Conduct tax interviews and analyze international tax issues for the purpose of preparing complete and accurate tax returns for U.S. taxpayer clients based in a particular country or grouping of countries
Follow internal guidelines for review and referral of tax returns
Provide tax information and feedback to clients as it relates to tax preparation and refer any unresolved client concerns to management
Work with client service professional staff to finalize tax returns and provide instruction so client can either file tax returns electronically or mail in tax returns to the Internal Revenue Service or State Department of Revenue
Leverage internal resources to research unclear tax issues presented by clients in devoted country/countries
Attend robust paid training at the outset of the assignment and participate in ongoing continuing education offered by the company
Develop high-level knowledge of foreign tax and financial systems in devoted country/countries in order to enhance client experience
Read other business and tax publications as recommended by management
Assist in transitioning acquired clients to H&R Block brand
Develop or leverage prior global experience, education, or insights to build rapport and provide a well-rounded service to clients in devoted country/countries
Take initiative to seek new clients by asking current clients for referrals and actively develop and execute client acquisition plans
Perform other duties as assigned
Required Qualifications:
Education:
- Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
Work Experience:
- Ability to communicate tax and financial advice clearly and effectively with the public in a variety of situations, including but not limited to public speaking engagements
- Ability to learn quickly and ask questions
- Previous customer service experience
- Effective time management skills: critical thinking, attention to detail, the ability to handle multiple tasks, prioritize, and manage time effectively in a fast-paced environment
- Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
- 1 year minimum related work experience
- Excellent Oral, written, and interpersonal communication skills
Preferred Qualifications:
Work Experience:
- Ability to communicate effectively in multiple languages
- Prior experience preparing taxes for U.S. expatriates
Why work for us:
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information:
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range:
$18.41 - $27.64/Hr.
