AVP, National, Key Account Management

• Lead the team in developing strategic business plans for National Account customers.

• Build and sustain executive-level relationships with hospital and healthcare leaders, key economic decision makers, and strategic partners to advance commercial model transformation, joint value creation, cost reduction, process improvement, growth, and profitability for both organizations.

• Collaborate consultatively with customers and internal ETH/J&J partners to align customer needs with enterprise capabilities, including professional education, supply chain and logistics, data analytics, health economics, finance, marketing, R&D, and outcomes research.

• Guide the team in translating sector and business unit priorities into channel- and customer-specific business plans.

• Assess customer needs and align internal resources to optimize customer and business outcomes, while advancing contract pricing, compliance, and execution.

• Lead the National Key Account team, including KAM Directors and KAM Managers, to support field contracting strategies, implementation, and performance measurement.

• Lead engagement and collaboration with field sales, marketing, finance, and enterprise partners to ensure strategies align with broader organizational, sector, and     enterprise goals. Serve as a key leader and customer advocate in partnership with Offer Development, KAM Marketing, Sales AVPs, and regional marketing leaders to execute national strategies.

• Develop and mentor directors and managers in critical business competencies, including business insights, clinical and product knowledge, and leadership behaviors.

• Provide education and insight to key stakeholders regarding national and regional market trends.

• Establish overall objectives and targets, lead the development of account metrics, and provide ongoing performance oversight.

• Support the Vice President, Key Account Management, in building an industry-leading key account management capability, including strategic solutions, service execution, and deep market- and account-level customer insights.

• Ensure coordinated execution of customer solutions through clinical and economic services, programs, and cross-functional resources.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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