Associate Vice President, Brand and External Communications

Associate Vice President, Brand & External Communications

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

Chartis has offices in Boston, Chicago, New York, Washington D.C., and Nashville.

Remote work is allowed.

Role Overview

We are seeking a strategic, creative, and collaborative communications leader to shape and amplify the Chartis brand across every external touchpoint. Reporting to the Chief Marketing Officer, this role will lead the firm's brand strategy and external communications team, helping strengthen Chartis' market reputation, elevate visibility, and tell compelling stories that differentiate the firm.

This role will partner closely with executive leadership, practice leaders, talent, and marketing to ensure our brand is consistently expressed through thought leadership, media engagement, digital channels, social media, and corporate storytelling.

The ideal candidate is equally comfortable developing enterprise brand strategy and rolling up their sleeves to write executive messaging, coach leaders for media interviews, or identify opportunities to elevate the firm's voice in the market. They are a trusted advisor, exceptional storyteller, and strong operator who thrives in a collaborative, fast-paced environment.

Responsibilities

• Partner with the CMO to evolve and steward the Chartis brand, designing and executing an integrated external communications strategy that strengthens awareness, reputation, engagement, and differentiation for Chartis and its family of brands.

• Lead, mentor, and develop the brand team, providing guidance and direction to the team in the execution of public relations, social media, digital marketing, employer brand, and alumni relations.

• Oversee the firm's digital marketing strategy, including website content and governance, paid advertising, and digital marketing, ensuring Chartis' digital presence advances brand reputation, supports business growth, and is optimized for visibility and discoverability across both traditional search and AI-powered experiences.

• Lead the external communications and brand integration strategy for acquisitions, developing messaging, media relations plans, and communications that preserve brand equity while successfully integrating new organizations into the Chartis family of brands.

• Partner with thought leadership and line-of-business marketing teams to ensure integrated storytelling and consistent messaging across campaigns and channels.

• Oversee brand governance, messaging frameworks, editorial standards, and visual identity and voice across all external communications.

• Partner closely with recruiting and internal communications to strengthen Chartis’ employer brand and ensure alignment between internal culture and external reputation.

• Measure and report on brand health, share of voice, executive visibility, social media metrics, website traffic and discoverability, and communications effectiveness using data-driven insights.

• Stay ahead of emerging trends in healthcare, communications, AI, and professional services marketing, bringing forward innovative ideas that strengthen the firm's visibility and market position.

Qualifications and Desired Skills

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, English, Business Administration, or a related field; Master's degree preferred.

• 12–15+ years of progressive leadership experience in brand strategy, communications, public relations, or corporate affairs, preferably within a consulting, professional services, healthcare, or B2B organization.

• Demonstrated success building and evolving corporate brands that support business growth and reputation.

• Deep expertise in executive communications, media relations, thought leadership, public relations, and integrated communications strategy.

• Demonstrated understanding of how AI is transforming brand building and communications, including the ability to leverage AI to improve team productivity and workflows while developing content and communications strategies that strengthen brand authority and discoverability across both traditional search and emerging AI-powered platforms.

• Outstanding writing and storytelling abilities, with experience crafting executive messaging, speeches, videos, bylined articles, and strategic narratives.

• Experience partnering directly with senior executives and advising leaders on communications strategy and executive presence.

• Strong understanding of brand positioning, messaging architecture, and reputation management.

• Ability to identify compelling stories and translate complex business or healthcare topics into clear, engaging communications.

• Excellent communication, interpersonal, and relationship-building skills, with the ability to influence and collaborate across all levels of the organization.

• Strategic thinker with the ability to connect communications initiatives to business objectives and measurable outcomes.

• Comfortable working in a highly collaborative, matrixed organization with multiple stakeholders and competing priorities.

• Demonstrated leadership capabilities, including experience managing high-performing teams and cross-functional initiatives.

• Experience using communications measurement and media analytics tools to evaluate performance and inform strategy.

• Curious, innovative, and passionate about healthcare, professional services, and the evolving communications landscape.

Salary range: $160,000 – $213,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.