Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Patient and Site Solutions Enablement Project Manager does at Worldwide
The Patient and Site Solutions Enablement Project Manager leads and drives complex interactions and oversees the successful implementation and adoption of new processes pertaining to data and technology innovation activities lead by our department. This role is influential across both internal and external stakeholders and ensures that essential development activities are delivered meeting stipulated requirements for our business processes. The Patient and Site Solutions Enablement Project Manager leads implementation activities for new technology and processes, acting as an expert conduit between the functional SMEs, the selected vendors and our technical teams. This role requires experienced matrix management leadership to ensure optimal collaboration with functional experts in other departments.
The impact of the role spans our end-to-end process – starting with our ability to differentiate using feasibility to increase NBA and through a seamless, data driven and technology-enabled site selection process in awarded projects. The Patient and Site Solutions Enablement Project Manager will ensure Worldwide stakeholders gain maximal benefits from newly developed and deployed technologies. This role will ensure the ROI expectations are achieved for the solutions the team is building and utilizing - enhancing team efficiency and improving technology adoption. As a System and process SME, the Patient and Site Solutions Enablement Project Manager will have deep knowledge of core strategy tools, systems and their associated workflow and is responsible for ensuring process optimization and training, supporting multi-stakeholder discussions and change management activities.
The Patient and Site Solutions Enablement Project Manager must understand the end-to-end processes used by the feasibility teams and act as an expert in interactions amongst stakeholders - able to influence the team globally through good communication and organization skills.
Strong analytical skills are a pre-requisite to the role to allow collation and presentation of performance metrics for the core activities in our department to senior leadership.
What you will do
An experienced SME in Feasibility systems and processes – this role will drive team adoption, consistency of use and efficiency. Systems will include but are not limited to: Worldwide’s investigator survey tool, Feasibility intelligence platform, scenario modelling and reforecasting tool.
Lead and engage collaboratively and effectively with multiple other internal stakeholder SMEs for other clinical system dependencies as well as with external vendors, managing relationships as well as overseeing technical activities veing delivered by vendors under contract.
Organisation of data, metrics and function-specific training materials as well as creating a library of proposal-ready capabilities materials including content for our end-to-end feasibility process and technology platform and patient and site engagement solutions.
Lead the development and roll-out of training & communication activities for Feasibility systems and act as a single point of escalation for issue identification and resolution
Oversee, drive and enable activities connected to the development of new systems in development in conjunction with Patient and Site Solutions team leadership. Collaborate with other internal and external stakeholders during the identification, configuration, implementation, and support / maintenance of their solution(s) within the business
Manage activities of external vendors in line with agreed scope, to communicate new system requirements and configurations from a business perspective and resolve issues when they arise.
Successfully deliver the integration of new processes and drive innovation of our tools across the proposal and delivery processes including standalone feasibility consultancy activities.
Be a core influencer and expert communicator ensuring collaboration across multiple internal stakeholder groups and facilitate effective communication internally and externally with vendors and our sponsors.
What you will bring to the role
Excellent networking skills to represent Worldwide with key stakeholders.
Excellent written and verbal communication skills - able to interact with all levels of internal and external management.
Excellent negotiation, influencing and problem-solving skills.
Self-motivated with proactive issue monitoring and management including risk assessment and contingency planning.
Possess a combination of critical thinking and operational expertise and efficiency.
Ability to conduct complex analyses and research, weighing priorities
Ability to work at a fast pace with short timelines and minimal oversight.
Ability to travel when required, no more than 10%
Ability to function as part of a remote team.
Your experience
At least 7 years’ experience in feasibility or technology and enablement process roles.
Experience in vendor interactions during the development of new technology systems and the change management activities associated with new technology implementation within feasibility in the clinical research industry.
Preferred: Scientific Degree or clinical degree with 5+ years experience in feasibility process enablement roles.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.
Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.
