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Associate Services Planner

Role overview

Qualifications

  • Detail-oriented
  • Experience in scheduling and staffing
  • Excellent communication skills
  • Ability to maintain accurate records

Responsibilities

  • Support end-to-end process of scheduling and completing professional learning services
  • Track upcoming engagements and confirm assignments with coaches
  • Lead preparation activities for service sessions and communicate with customers regarding details
  • Conduct pre-invoicing process steps and coordinate with Accounting and Sales

Key facts

Other skills

  • Detail Oriented
  • Scheduling
  • Communication
  • Record Keeping

About the company

Great Minds logo

Great Minds

K-12 Education

A group of education leaders founded Great Minds in 2007 to define and encourage knowledge-rich, comprehensive education for all American schoolchildren. In pursuit of that mission, Great Minds brings teachers together with scholars to craft exemplary instructional materials and share them with the field. Great Minds’ Eureka Math curriculum has earned top ratings by independent reviewers for teaching math as a body of knowledge, not just a set of skills. Eureka Math also is known as EngageNY Math. Wit & Wisdom is a rich English language arts curriculum that taps the power of literature, history, and science to build knowledge of intriguing topics while teaching reading comprehension and writing. Aligned to the latest science standards, PhD Science inspires students to wonder about the world and empowers them to make sense of it with hands-on investigation and modeling. Geodes books for early readers inject knowledge about fascinating subjects into beautifully illustrated books, cultivating joyful reading and learning from the outset of education.

Company details

Company typeLarge
IndustryK-12 Education
Company size1001 - 5000

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Job description

Who We Are

Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.

We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.

 

We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.

 

What We Build

Our products—Eureka Math and Eureka Math², Wit & Wisdom, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.

  • Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.

  • Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.

These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.

 

Where We’re Headed

Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.

 

Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.


Job Purpose

Great Minds is looking for a detail-oriented individual to join our team as an Associate Services Planner in our Regional Services Operations teams. In this role, the individual will be responsible for supporting the preparation and close-out activities for professional learning services engagements in close partnership with the Lead Services Planner. This role helps ensure timely completion of work activities for staffing and preparation of services and maintains accurate and high-quality records. This role is primarily internal facing with some limited interaction with customers to confirm details and logistics in preparation for upcoming service sessions.


Responsibilities

  • Act as partner to Lead Services Planner in support of the end-to-end process of scheduling, staffing, and completing professional learning services in assigned territories

  • Track upcoming engagements and enter approved staffing plans into the scheduling tool and confirm assignments with coaches

  • Maintain accurate and quality of records in the scheduling tool

  • Lead preparation activities for service sessions, including communicating with customers to confirm service session details and logistics

  • Arrange other session logistics, such as facilitation materials, and coordinate internally as needed

  • Understand documentation requirements for each customer and develop proper and timely documentation

  • Confirm completion of each session and trigger other close-out activities (e.g., Coaching Debrief)

  • Conduct pre-invoicing process steps to trigger process for Accounting and coordinate with Accounting and Sales to resolve issues and follow through to resolution

  • Ensure timely completion of preparation and close-out activities in accordance with service level agreements

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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