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Senior Security Analyst

Zoom

Role overview

Qualifications

  • 2 - 4 years of experience in a Security Operations Center and/or Incident Response role
  • 2+ years of experience in a technical role (IT, Networking, Software Engineering, Systems Administration, etc.)
  • Proven track record of building effective automation solutions
  • Good programming or scripting skills (Python, Go, PowerShell, Bash, or similar)

Responsibilities

  • Triaging, investigating, and escalating cybersecurity events across Zoom's environment
  • Transforming thorough analysis into repeatable automation
  • Collaborating closely with the DR team to support Incident Response services
  • Developing and implementing new processes and automated workflows

Key facts

Hard skills

Operations Security Incident Response Automation Studio Cyber Threat Intelligence Cyber Security Computer Programming Scripting Query Planning

Other skills

  • Curiosity
  • Collaboration
  • Communication
  • Problem Solving
  • Adaptability

About the company

Zoom logo

Zoom

Computer Software / SaaS

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

Company details

Company typeXLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

Links

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Job description

What you can expect

We are seeking a talented Senior Security Analyst to investigate cybersecurity events and incidents at Zoom. This is a unique opportunity that combines hands-on security operations with automation engineering, offering a clear path to transition into a full-time automation engineer role. This shift-based position requires working from 8:00 AM to 6:00 PM EST, Tuesday through Friday or Wednesday through Saturday.
 

About the Team

The Detection and Response (D&R) team at Zoom safeguards the company's systems and information to protect our customers, partners, and employees. We assess business risk and counter potential threats through both proactive and reactive measures. D&R encompasses Cyber Threat Intelligence, Security Logging, Detection Engineering, the Security Operations Center (SOC), and Incident Response.
 

Responsibilities

  • Triaging, investigating, and escalating cybersecurity events across Zoom's environment, determining root causes and implementing preventive measures.

  • Transforming thorough analysis into repeatable automation, scaling the team's output and impact, which is a core focus of the role.

  • Collaborating closely with the D&R team to support our Incident Response service and enhance our security posture.

  • Providing investigative support during active cybersecurity incidents.

  • Developing and implementing new processes, procedures, and automated workflows as identified by D&R and SOC leadership to enhance Zoom's monitoring, detection, and mitigation capabilities.

  • Responding to security events reported by internal and external teams, escalating incidents according to Zoom's incident response plan.

  • Assisting with threat containment and participate in remediation activities during and after incidents.

  • Maintaining awareness of the global threat landscape through close partnership with Zoom's Threat Intelligence team.


What we’re looking for

  • Have 2 - 4 years of experience working in a Security Operations Center and/or Incident Response role.

  • Have 2+ years of experience in a technical role (IT, Networking, Software Engineering, Systems Administration, etc.).

  • Possess a proven track record of building effective automation solutions, which will be critical for success and advancement in this role. You will contribute significantly to both deterministic automation (traditional if/then scripts) and our cutting-edge agentic, LLM-powered auto-triage framework. Have good programming or scripting skills (Python, Go, PowerShell, Bash, or similar).

  • Be natural curiosity combined with a thoughtful investigative mindset and eagerness to continuously learn and grow.

  • Have hands-on query-building experience with security data platforms (SPL, KQL, Lucene, CQL, SQL, etc.).

Salary Range or On Target Earnings:

Minimum:

$87,600.00

Maximum:

$186,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.


Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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