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Support Services Advisor - Scheduling

Role overview

Qualifications

  • UTI Scheduling experience preferred
  • Remote candidates in CST or MDT preferred
  • 4 yr degree in related field preferred but not required
  • Strong communication, customer service, and organizational skills

Responsibilities

  • Manage course scheduling for multiple campuses
  • Provide advising and retention support to students
  • Assist with academic standing, progress monitoring, and reporting
  • Support online learning and Student Services operations

Key facts

Other skills

  • Scheduling
  • Advising
  • Customer Service
  • Communication
  • Organizational Skills
  • Multitasking
  • Self-Motivation

About the company

Universal Technical Institute, Inc. logo

Universal Technical Institute, Inc.

Vocational & Technical Training

Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders. We offer specialized technical education programs under the banner of the well-known brands Universal Technical Institute (UTI), Motorcycle Mechanics Institute (MMI), Marine Mechanics Institute (MMI) and NASCAR Technical Institute (NASCAR Tech). We work with some of the most respected brands in the transportation industry, including BMW, Mercedes Benz, Harley-Davidson, Ford, Toyota, and Peterbilt, to name a few. In all, our students have the opportunity to work with over 30 industry-leading brands.

Company details

Company typeLarge
IndustryVocational & Technical Training
Company size1001 - 5000

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Job description

Overview:

 

Universal Technical Institute is seeking a detail-oriented, student-focused Scheduling Support Advisor to provide scheduling, remote advising, and Student Services support for multiple UTI campuses. This role is key to ensuring student success, strong academic progress, and smooth campus operations.

 

*This is a remote position, however the employee should preferably reside within the Central Region*

What We Offer

  • $53,000 - $60,000/year
  • Paid Training
  • FREE UTI or Concorde Tuition for you and your immediate family
  • Medical, Dental, Vision, Life, STD/LTD
  • 401(k), PTO, Paid Holidays
  • Paid Parental Leave
Responsibilities:

What You’ll Do

  • Manage course scheduling for multiple campuses 
  • Provide advising and retention support to students.
  • Assist with academic standing, progress monitoring, and reporting.
  • Support online learning and Student Services operations.
  • Conduct file audits, process enrollment changes, and manage documentation.
  • Support career services tasks such as resumes and job board updates.
  • Communicate with students regarding attendance, scheduling, and next steps.
  • Provide coverage for other schedulers as needed
Qualifications:

What We’re Looking For

  • UTI Scheduling experience preferred
  • Remote candidates in CST or MDT preferred
  • 4 yr degree in related field preferred but not required.
  • Strong communication, customer service, and organizational skills
  • Ability to multitask in a fast-paced environment, be a self-motivator and thrive for results
  • Ability to work some Saturdays required

About Us

For more than 60 years, Universal Technical Institute and its family of schools have been leaders in career and technical education. With partnerships across 35+ industry-leading brands, 16 campuses, and 16 hands-on programs, our mission is simple: change lives.

But beyond our legacy and success, we care deeply about our people. When you join us, you join a community of professionals dedicated to supporting one another and empowering students to reach their full potential. Come be part of our storyβ€”and help us continue building a legacy of impact.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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