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District Credit Manager

Role overview

Qualifications

  • Bachelor’s degree in Business, communications or related field or equivalent years of experience
  • 7 Years experience in retail operations/ sales/ credit
  • 5 years combined experience in retail sales or credit

Responsibilities

  • Work with district leadership to develop and implement strategic plans to achieve credit performance targets
  • Model effective credit-selling behaviors and provide hands-on coaching and training
  • Host weekly calls and participate in store walks to ensure readiness for promotional activities
  • Collect and communicate credit market intelligence to support business decision making

Key facts

Other skills

  • Retail Sales
  • Relationship Building
  • Analytical Skills
  • Strategic Planning
  • Coaching
  • Communication
  • Teamwork

About the company

Lowe's India logo

Lowe's India

Retail

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. To know more about Lowe's India, visit: lowes.co.in Note: Lowe’s Services India Private Limited (Lowe’s) has not authorized any agency or individual to collect any form of fees or deposits from prospective candidates for employment or in return for the job at Lowe’s. Please be cautious while responding to such requests. Lowe’s will not be responsible to anyone acting on an employment offer in return of money or any other type of gain. Further, Lowe’s reserves the right to take legal action against such agencies or individuals misrepresenting Lowe’s.

Company details

Company typeLarge
IndustryRetail
Company size1001 - 5000

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Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The District Credit Manager position is responsible for execution of Lowe's DIY and Pro Credit products across the assigned Districts in each region. The primary purpose of this role is to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration. In this role, the District Credit Manager will build and maintain relationships from front line store associates up to and including District Managers and the corresponding district teams and partners. Customer interaction is a critical component of this role.

What You Will Do

  • Work with district leadership to develop and implement strategic plans to achieve credit performance targets and communicate results.
  • Models effective credit-selling behaviors and provides hands-on coaching and training to build associate confidence in offering Lowe’s Credit during every sales transaction.
  • Hosts weekly calls and participates in stores walks to ensure locations are prepared to execute promotional activities and new credit initiatives.
  • Collect and communicate credit market intelligence to support business decision making.
  • Analyze local and territory performance trends using company reporting and ad-hoc analyses to identify credit opportunities and emerging risks as well as recognize performance.
  • Develop and maintain relationships with other district and regional field leaders and business partners within assigned territory, resolving credit issues as necessary.
  • Partners with lending providers to assess business risk, protect Lowe’s reputation, customers, and assets, and support compliance with applicable laws, regulations, and company policies. Escalates, manages, and reports control issues with transparency.


Minimum Qualifications

  • Bachelor’s degree in Business, communications or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 7 Years experience in retail operations/ sales/ credit
  • 5 years combined experience in retail sales or credit in lieu of degree and experience requires in sales / credit

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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