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Sales Development Account Manager

Role overview

Qualifications

  • Bachelors Degree or Equivalent
  • Demonstrated experience working in an Inside Sales position in a CRO or other vendor within the clinical trials or safety industry
  • Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
  • Good understanding of Phase I-IV clinical development

Responsibilities

  • Focus on customer acquisition and searching new potential clients-leads
  • Generate and pre-qualify new leads using appropriate company resources, programs and tools
  • Approach relevant prospects and generate interest via e-mail or phone call
  • Support overall Sales and Business Development team in generating new business and achieving company’s targets

Key facts

Other skills

  • Non-Verbal Communication
  • Problem Solving
  • Time Management
  • Adaptability
  • Professionalism
  • Relationship Building

About the company

ERGOMED logo

ERGOMED

Contract Research Organizations (CRO)

Ergomed’s fast-growing services business includes an industry-leading suite of specialist pharmacovigilance solutions, integrated under the PrimeVigilance brand and a full range of high-quality clinical research and trial management services under the Ergomed Clinical Research brand. The Ergomed group employs over 1,800 people and operates out of 24 offices around the world, providing its services to researchers and patients in around 100 countries globally. Our Ergomed Clinical Research business was founded in 1997 and provides high-quality clinical research and trial management services globally and across all trial phases (I to IV), specialising in oncology and rare disease trials. We use innovative site-support services which focus on enhancing patient recruitment and engagement, with a strong heritage in Europe and the USA. PrimeVigilance is a global leader in pharmacovigilance and specialised multi-lingual medical information services. Since 2008, the PrimeVigilance business has supported pharmaceutical, biotechnology and genetics companies in managing the global safety of their products, all the way from clinical trial to post-marketing. Our pharmacovigilance services include case processing, signal and risk management, pharmacoepidemiology, audits, training, advisory literature services, medical information and QPPV.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

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Job description

Company Description

This position is working for Prudentia, part of the Primevigilance and Ergomed Group.  

Safety science and technology move forward here. So will you. 

Prudentia, a PrimeVigilance company, is where safety science meets technology. We advise pharmaceutical companies on the processes and systems behind clinical and post-marketing safety, from selecting and implementing safety databases to managed services, data migration and turnkey tools that close the gaps in leading safety platforms. 

It is specialist, high-trust work, and it depends on people who love solving hard problems. We are a team of curious minds, problem-solvers and experts brought together by a shared commitment to patient safety and to doing meaningful work well. Our culture values kindness, flexibility, growth and belonging, and we back one another to keep learning. 

 If you want a role with purpose, room to grow and the chance to make a real difference, we would love to hear from you. 

Job Description

The Sales Development Account Manager focuses on customer acquisition. This position is responsible for searching new potential clients-leads and reaching out to relevant prospects to bring new business opportunities.

  • Generate and pre-qualify new leads by using appropriate company resources, programs and tools
  • Research leads and identify relevant prospects through various systems and data pools
  • Approach relevant prospects and generate interest via e-mail or phone call to create new business opportunities
  • Develop pre and post conference mail shots and or follow ups
  • Follow up to Marketing leads generated from Websites for conversion of Hot Leads
  • Support the development of targeted email campaigns in line with the strategic company targets
  • Ensure follow-up by passing leads to appropriate team members with all necessary calls-to-action, dates, complete profile information, sources, etc.
  • Follow, communicate and collaborate in different sales or marketing strategies with other team members and other departments 
  • Support overall Sales and Business Development team in generating new business and achieving company’s targets and expectations
  • Schedule appointments, attend or present at various meetings as needed
  • Prepare and lead early engagement presentations with clients to facilitate RFPs
  • Meet and exceed quarterly and yearly targets

Qualifications

  • Bachelors Degree or Equivalent
  • Demonstrated experience working in an Inside Sales position in a CRO or other vendor within the clinical trials or safety industry
  • Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
  • Good understanding of Phase I-IV clinical development
  • Experience with Salesforce or other CRM and sales automation tools
  • Strong written and verbal communication skills to clearly and concisely present information on calls and via email
  • Drive and determination to succeed as well as meet and exceed targets
  • Must be adaptable, professional, and motivated
  • Ability to listen and identify pain points and customer challenges
  • Ability to work under pressure, stay organized, multi-task, prioritize, manage time effectively and attend to administrative details in a fast-paced and constantly changing environment
  • Demonstrated ability to cultivate and maintain effective internal and external relationships

Additional Information

When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.  

We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here. 

  • Quality: we hold ourselves to the standard patients deserve. 

  • Integrity and trust: we do the right thing, especially when it is hard. 

  • Drive and passion: we care about the outcome, because someone is waiting on it. 

  • Agility and responsiveness: we move quickly, because patients cannot wait. 

  • Belonging: everyone is welcome, and every voice counts. 

  • Collaborative partnerships: we go further by going together. 

We look forward to welcoming your application. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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