Logo for American Airlines

Staff Assistant, Technical Operations

Role overview

Qualifications

  • High School Diploma or GED equivalency
  • Working knowledge of WorkBrain
  • Working knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint
  • Must have a professional working manner

Responsibilities

  • Maintains WorkBrain entries for all employees and updates FMLA information
  • Creates, tracks and maintains various files
  • Acts as a backup when needed
  • Must be able to type 35 WPM

Key facts

Hard skills

Other skills

  • Microsoft Office
  • Organizational Skills
  • Typing
  • Professionalism

About the company

American Airlines logo

American Airlines

Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.

Company details

Company typeXLarge
Company size10001

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Job description

 

Location: CLT Hgr (CLT-HGR1)   
Cities: Charlotte - NC
Requisition ID: 87166 
This job will continue to be posted until at least 8/13/2026. If interested, please apply prior to this date.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Support Staff Team within the Technical Operations Planning Division
  • ​Responsible for providing administrative support for the department.

What you'll do

  • Maintains WorkBrain entries for all employees and updates FMLA information
  • ​Creates, tracks and maintains various files
  • Acts as a backup when needed
  • Must be able to type 35 WPM

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​High School Diploma or GED equivalency

 

Preferred Qualifications- Education & Prior Job Experience

  • ​Working knowledge of WorkBrain

 

Skills, Licenses & Certifications

  • ​Working knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint, etc.
  • Must have a professional working manner
  • Must be a self starter with the ability to work with minimal supervision
  • Must be very organized
     

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities: Charlotte - NC
Requisition ID: 87166 

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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