Senior Software Quality Engineer

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Job Description:

The Senior Software Quality Engineer III  is responsible for ensuring the quality and reliability of software products through meticulous testing and analysis in a multi-product microservice architecture. This role leads testing efforts by designing, implementing, and executing test plans, test cases, and test automation frameworks in an Agile and CI-powered environment. The Senior IT QA Tester identifies software issues, collaborates with development teams to resolve bugs, and ensures the final product meets both functional and non-functional requirements, such as performance, security, and scalability. Reports to Quality Manager. Interacts with Quality Lead, IT Project Managers, Scrum Masters, Product Owners, Security, Developers and Business Users for Projects.

• Develop Quality Scope/Strategy
• Develop test cases in a timely manner
• Execute test cases and evaluate results against expected results
• Retest resolved defects on each release and maintain test cases and documentation
• Participation in Quality reviews and validation of requirements, architecture diagrams, acceptance criteria and other related documents.
• Produce all required project documentation related to the Quality activities in accordance with the Testing Center of Excellence (TCOE)
• Development and Training of Ryder’s TCOE
• Assist Quality Manager and Quality Lead with enhancements to current methodology
• Subject matter experts for Quality process and tools used

• Assist with development of Quality Strategy and scope
• Assist with Quality Project Plan & Budget Development
• Establishing appropriate quality gates
• Prepares and gives presentations related to Quality activities to business users and project team
• Gather project requirements and specifications from vendors, project managers and end-users
• Oversee project test planning and execution
• Coordinating all testing efforts including the setup and use of testing environment
• Participates, as required, in a hands-on role, contributing with his/her technical/functional expertise
• Ensuring that releases adhere to established quality standards and measurements
• Tracking project workload and ensuring that projects adhere to proposed schedule
• Communicating project status to all appropriate and interested parties
• Anticipating and addressing project obstacles
• Issue Resolution/Escalation
• Recognizing and communicating individual and team contributions
• Coordinates and participates in post-implementation reviews
• Liaison with application or customer verticals, product teams on a regular basis to ensure that upcoming work is planned
• Perform or assist with planning, development and execution of test automation
• Perform or assist with planning, development and execution of performance test
• Foster the team environment through active, hands-on participation and through coaching and mentoring
• Encourage sharing of ideas and consideration of all viewpoints among the team members
• Provide challenge & direction to the team to help achieve high performance
• Review/Validation of team member test cases and test results as needed
• Reviews compliance with current standards and procedures
• Identifying, improving, and implementing standards for Quality
• Assist team member’s on best practices
• Quality productivity and testing tools
• Maintenance of Quality Tools as needed
• Provide team with quality techniques and tools

• Excellent documentation and communication skills., Required
• Strong Project Management skills, Required
• Must be flexible and motivated and work well as part of a team., Required
• Must be a quick learner, Required
• Sets quality standards and mentors team regarding quality and best practices, Required

• Bachelor's Degree in Computer Science/Engineering/Technology, Required
• Three (3) years to Five (5) years or more in Quality Engineering software testing field, Required
• Three (3) years to Five (5) years or more in Quality Assurance, Quality Engineering process and procedure, Required
• Testing tools like Selenium, Tosca, Cypress, Jmeter, Load Runner Intermediate, Required
• Azure DevOps (ADO) and test manager feature Intermediate, Required
• Understanding of agile Software development methodologies, values and procedures Intermediate, Required
• Database Testing Intermediate, Required
• Able to develop, maintain and execute functional test automation scripts Intermediate, Required

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Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

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