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Customer Acquisition Manager

Henry Schein One

Role overview

Qualifications

  • Typically 5 to 7 or more years of increasing responsibility in applicable professional experience
  • Typically a bachelor’s degree or global equivalent in related discipline
  • 5 or more years of experience owning a budget and driving revenue from Customer Acquisition Marketing
  • Strong analytical, communication, and organizational skills

Responsibilities

  • Design and implement comprehensive customer acquisition strategies across various digital channels
  • Oversee the planning, execution, and optimization of digital marketing campaigns
  • Analyze campaign performance data and identify trends for improvement
  • Manage multi-million-dollar media budget ensuring maximum ROI

About the company

Henry Schein One logo

Henry Schein One

Online Media

We’re Henry Schein One—the leader in all things dental technology. Our vision? We empower dentists to focus on patient care, ensuring practice success.​ With our simple and integrated technology, practices are finally more seamless, more efficient, and more profitable—meaning patients and practitioners are happier. With comprehensive solutions: demand generation, patient experience, practice management, revenue management, dental analytics, and clinical workflow, dental clinics will be running smoother than ever before. ​ ​What’s in it for us? We get joy out of helping dentists unlock better outcomes for their patients and practices by empowering them to focus on what matters most: patient care. Whether we’re providing clinical or operational insights, supporting dentists or front-office managers, we’re here to cheer on practices as they take operations and care to the next level.

Company details

Company typeLarge
IndustryOnline Media
Company size1001 - 5000

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Job description

Shape what’s next in dental technology.
Join Henry Schein One!

Who We Are

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 

As a Customer Acquisition Manager, you will develop and optimize our customer acquisition efforts. This role will execute Marketing efforts on both paid and unpaid/organic channels, including Paid Search, Paid & Organic Social, SEO, Influencers, & Affiliate. Your digital marketing experience, particularly in paid advertising, SEO, and content marketing will be essential to drive results.

This position is remote within the United States with up to 10% travel as needed.

About the role
  • Strategy Development & Execution:
    • Design and implement comprehensive customer acquisition strategies to attract new leads and customers across various digital channels (Paid Search, Paid Social, SEO, Influencers, Affiliate, etc.).
    • Collaborate with digital marketing agency and ensure they remain focused on driving growth for the business and hitting established KPIs.
    • Drive new customer growth through data-driven analysis of target audiences that align with preferred digital platforms.
  • Campaign Management:
    • Oversee the planning, execution, and optimization of digital marketing campaigns across channels to meet acquisition targets.
    • Partner with creative team for asset development (video and static ads).
  • Performance Analysis:
    • Analyze campaign performance data and key metrics (e.g., CTR, CPA, conversion rates) to identify trends, insights, and areas for improvement.
  • Cross-Functional Collaboration:
    • Work closely with the Marketing, Creative, CRO, Retention, and Product teams to develop integrated acquisition strategies and ensure alignment with overall business objectives.
    • Provide customer acquisition and market insights to the larger DP team.
  • Budget Management:
    • Manage multi-million-dollar media budget, ensuring allocation of funds are based on incremental channel value and maximum ROI. 
  • Team Leadership:
    • Set clear objectives and expectations with digital marketing agency. Monitor performance and ROI and hold regular check-ins to ensure that deliverables are met and agency is driving new customer growth.
    • Oversee content production workflow that involves internal and external stakeholders from ideation to publication.
  • KNOWLEDGE: 
    • Senior level professional; knowledge and full understanding of one or more disciplines and good knowledge of organization, processes and customers. Good judgment, strong analytical ability, evaluation, originality and ingenuity required to perform tasks. Know and apply the fundamental concepts, practices, and procedures of a particular field. Resolve issues and assignments in creative ways. Some assignments may be broad in nature. May serve as a resource to others to resolve complex problems and issues. May take on project co-lead role as required. 
  • COMPLEXITY: 
    • Work on problems of diverse scope and moderate impact where analysis of data requires a review of a variety of factors. Use best practices and knowledge of business strategy to solve complex problems; recommend solutions to business challenges. Demonstrate good judgment in selecting methods and techniques for obtaining solutions. Network with senior internal and external personnel in own area of expertise.
  • SUPERVISION: 
    • Receive minimal instruction on day-to-day work and general instruction on new projects or assignments.  May act as a resource to provide informal guidance for TSMs with less experience. Assignments can be broad in nature.
Required Qualifications
  • Typically, 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
  • Typically, a bachelor’s degree or global equivalent in related discipline. 
  • 5 or more years of experience owning a budget and driving revenue from Customer Acquisition Marketing.
  • Experience managing agencies and/or consultants.
  • Ability to deploy media budget quickly across channels based on performance.
  • Proven track record of driving efficient digital acquisition performance via flawless campaign execution and thorough ongoing analysis.
  • Advanced knowledge of Paid Search and Social platforms, including: Google, Bing and Meta.
  • Proficient with SEMRush, Ahrefs or similar SEO tool.
  • Experience in healthcare or other regulated industry is a plus
  • Strong analytical, communication, and organizational skills.
  • Proficient in Microsoft Excel, PowerPoint, Word, Outlook.
  • Strong project management skills, with attention to detail and an ability to effectively prioritize and manage multiple projects.
  • Communicate effectively with senior management and key stakeholders.
  • Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceed expectations.
Bonus Qualifications
  • Master's degree or global equivalent a plus. May hold one or more industry certifications; professional certification may be required to advance.
The posted range for this position is $84,018-$100,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range.

What you’ll gain as a #TeamSchein member
  • A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE! 

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in North Dakota, Rhode Island, Vermont, Delaware, Hawaii, Puerto Rico and other US territories.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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