At InsCipher, our commitment to our customers is what drives us.
Ours is a culture of innovation and progress. We are a creative team of doers constantly striving to develop value-driven products and services for our customers.
Our ultimate goal is to become the trusted authority and leading partner for state departments of insurance, surplus lines associations, and brokers nationwide. We’re achieving that goal by enhancing every facet of our customers reporting and tax filings through education and innovative, streamlined compliance solutions.
We’re growing fast and want you to be a part of it!
We're seeking a talented and detail-oriented Compliance Analyst to join our team. Reporting to the Compliance Manager, this role is responsible for providing administrative support, research, and oversight related to surplus lines tax laws, statutes, processes, and system updates.
You will act as a liaison between the Compliance and Product teams, coordinating and executing technical projects while maintaining accurate system settings and documentation. This role is ideal for someone who thrives at the intersection of compliance, data, and process improvement – and who brings genuine enthusiasm for leveraging AI tools to work smarter, faster, and more accurately.
Key Responsibilities
- Serve as the primary liaison between the Compliance and Product teams, coordinating and executing technical systems projects and updates
- Manage and maintain internal system settings to ensure accuracy and compliance alignment
- Research, track, and maintain state laws and regulations – leveraging AI tools to accelerate compliance research and surface insights more efficiently – and prepare reports and present updates to leadership
- Ensure compliance requirements are met across all states and jurisdictions, and assist in implementing training for any regulatory changes
- Coordinate and execute project plan activities, including scheduling meetings, organizing documentation, tracking milestones, and following up on action items
- Respond timely to Jira tickets from internal and external customers, coordinating with customer service and cross-functional teams on escalated client issues
- Provide exceptional customer service by building and maintaining strong relationships with states, carriers, and clients, with a high level of professionalism in written and verbal communications
- Support customers with technical issues from initial contact through troubleshooting, issue resolution, and follow-up
- Create, maintain, and regularly audit SOPs and documentation within Confluence Workspace, ensuring filing processes and procedures remain accurate and up to date
- Leverage AI tools to create compliance workflows, draft documentation, and support daily planning, organization, and communication
- Participate in cross-departmental initiatives to drive automation of tasks and workflows
- Support the Compliance Manager and VP of Tax Compliance with ad hoc requests and special projects
- Stay current on compliance trends, regulatory updates, and emerging AI tools through continuous learning, professional development, and industry engagement
- Required to perform other duties as requested, directed, or assigned
Requirements and Qualifications
- Bachelor's degree in Accounting, Risk Management, Business Administration, or a related field, or equivalent experience
- 5+ years of experience in the insurance industry
- 2+ years of experience in surplus lines filing, accounting, or compliance
- Comprehensive understanding of surplus lines compliance requirements across all 50 states and U.S. territories
- 2+ years of experience in project management or process coordination
- Strong technical aptitude with proficiency in Microsoft Office, Google Workspace, Confluence, and Jira
- Demonstrated ability to leverage AI tools – including Claude, ChatGPT, Gemini, Copilot, or similar – in daily workflows for research, documentation, planning, and communication
- Enthusiasm for embracing emerging AI technologies and contributing to automation and process improvement initiatives
- Excellent organizational, analytical, and communication skills with a high level of professionalism in written and verbal interactions
- Industry certification (SILA, ASLI, ARC, CPCU, or equivalent) preferred
Perks
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
Why InsCipher?
At InsCipher, you'll join a team of disruptors, innovators, and forward-thinkers. We're not just changing the game; we're creating a new one. We offer a dynamic, inclusive work environment where your ideas are valued, and your contributions lead to real change. With us, you'll have the opportunity to:
- Work on cutting-edge projects that are reshaping an industry
- Collaborate with a team of passionate, like-minded professionals
- Enjoy a culture that values flexibility, innovation, and personal growth
Compensation Range: $60k/yr - $75k/yr
We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
