Government Success Manager North America

Do you want to join us on our mission to shape democracies for the digital age? You have come to the right place.

Go Vocal is a gov-tech SaaS scale-up reshaping digital democracy. Our platform has empowered 750,000+ people across 600+ cities in 20+ countries to participate in local decision-making. Our mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive. Featured in The New York Times, Forbes, and TIME magazine, we're on track to reach 2.5 million active participants.

Government Success Manager North America at Go Vocal

We are looking for someone with a strong belief in the power of community engagement and the drive to put it into practice with local governments.

What will you do?

• Manage a book of +45 North American clients — onboarding, increasing adoption, ensuring retention, and upselling, all while building strong client intimacy. You will work closely with a junior Government Success Manager to spot synergies and sharpen our approach to North American clients.

• Be a thought leader on public participation for civil servants: in person (workshops, training), remotely (video calls), and through content (guides, articles).

• Work closely with our North American Director and Head of Marketing to shape our GTM strategy and expand our client base by delivering expert input, presenting at webinars, and supporting sales.