Customer Sales Manager-Drug Channels

Job Description

This Customer Sales Manager (CSM) position perfectly embodies that ambition, as a vital member of the Customer Business Team (CBT). The CSM is a key player to help drive profitable growth through improved planning, forecasting, gross margin & market share delivery across our national footprint. The CSM will also develop business strategies to drive growth while ensuring coordinated cross-functional value is delivered internally across the customer team.  They will lead implementation of new and existing CBT routine and rituals.  

Essential Functions & Responsibilities

• Lead collaborations with Business Unit counterparts to ensure our team is driving strategy

• Effectively partner with the Field sales, Finance and RGMX to measurably improve our planning and forecasting performance.

• Owning the delivery of Innovation launch with the customer and working with Cross-functional team to deliver upon our commitments

• Lead monthly forecasting routine to delivery consistent results

• Lead implementation of forecast bias routine with monthly share outs with CBT leadership team

• Achieve trade plan objectives on both working and non-working trade spends to maximize ROI

• Driver strategic national priorities to win during key seasonal time frames

Expected Experience & Required Skills Instructions:

• Strong financial acumen, intellectual curiosity and clear examples of advanced analytical skills

• Has ability & experience using syndicated and other data to build category and brand insights, recommendations and business plans to influences customer decisions to achieve category objectives.

• Strong attention to details under tight deadlines; able to work autonomously within a CBT framework to plan, organize and set/achieve priorities

• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Demonstrated proficiency in Microsoft Office, advanced Excel skills, knowledge of and ability to learn new systems such as IRI, Spark, etc.

Work Environment & Schedule

This position is considered a Remote based role that can be performed from a home office.  Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations

Physical demands include but not limited to

• Willingness to drive and/or travel as needed

• Operate a computer and view screens for ~100% of work schedule

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.