Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.

The IT Desktop & Asset Management Specialist fulfills hardware and software requests for the IT Asset Management team via computer hard and software deployment. This role ensures accuracy in tracking, receiving, assigning and transferring IT equipment and materials across the Amentum environment. The Specialist collaborates with the IT Asset Management team members to complete tasks and update all active and inactive inventory in the Configuration Management Database (CMDB). This position is US Remote telework and US Citizenship is required.

Principal Accountabilities

(Typical duties include the following, although specific duties vary by assignment or contract)

• Responsible for fulfilling requests pertaining to IT Asset Management via ticketing system.
• Responsible for imaging endpoints for distribution throughout the company.
• Responsible for software deployment/assistance with software installation.
• Provision and maintain hard and soft tokens for multi-function authentication purposes.
• Maintain accurate records of asset location, asset type, asset owner, etc. through a defined asset tracking system.
• Maintain working knowledge of Corporate IT Operations Asset Management processes as they relate to the acquisition, receiving, and installation of new hardware assets.
• Respond to requests from management for specific IT Asset Management and Inventory data information.
• Demonstrate Amentum’s core values, have a can-do philosophy, and ensure problem ownership and promoting end user satisfaction.
• Appropriately document all required information into the ServiceNow ticketing system & knowledge base.
• Review tickets within ticketing system and assign to team members accordingly.
• Collaborate with team members on current issues and resolutions.
• Prioritize a variety of tasks, based on current environment needs.
• Present the facts transparently to promote collaborative solutions.

Knowledge, Skills, & Abilities

• Thorough knowledge of server, network, and desktop hardware and software operating system and peripheral technologies preferred.
• Strong attention to detail and adherence to process.
• Effective relationship building skills and ability to partner with stakeholders and colleagues.
• Requires detailed knowledge of quality and cost-effective purchasing, inventory maintenance, distribution and tracking.
• Proficient with Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong problem solving and planning skills.

Experience & Education

• Typically, three (3) years of experience in an IT Asset Management, IT Procurement, IT Hardware Lifecycle Management or similar role high school diploma plus some advanced training.
• College degree strongly preferred.
• Experience with procurement, inventory and tracking of computer products.

Physical Requirements/Working Environment

• Normal office environment
• Able to lift standard computer equipment up to 50 lbs

Other Responsibilities:

Safety – AMENTUM

Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the AMENTUM Quality Policy and carry out job activities in compliance with applicable AMENTUM Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.