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Marketing Program Manager, Small Business and Wave

Role overview

Qualifications

  • Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience
  • 5+ years of experience in project management, program management, marketing operations, campaign management, or a related discipline
  • Proven experience leading complex, cross-functional initiatives from planning through execution
  • Strong organizational, project planning, and prioritization skills with the ability to manage multiple workstreams simultaneously

Responsibilities

  • Lead the planning, coordination, and execution of integrated marketing campaigns, product launches, and strategic initiatives across Block Advisors and Wave
  • Partner with GTM Strategy and marketing leaders to develop project plans, timelines, and launch requirements
  • Align cross-functional teams around priorities, objectives, milestones, and deliverables
  • Monitor project progress, identify risks and blockers, and proactively drive resolution

Key facts

Other skills

  • Organizational Skills
  • Problem Solving
  • Communication
  • Collaboration
  • Time Management
  • Adaptability

About the company

H&R Block logo

H&R Block

Tax Advisory & Tax Services

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!

Company details

Company typeLarge
IndustryTax Advisory & Tax Services
Company size10001

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Job description

About the Role:
At H&R Block, we're helping small business owners run and grow their businesses with confidence through Block Advisors and Wave, and we're looking for a highly organized, collaborative, and results-driven Marketing Program Manager, Small Business & Wave to help bring our marketing strategies to life. Reporting to the Director of GTM Strategy, Small Business, this role will lead the planning, coordination, and execution of integrated marketing campaigns, product launches, and strategic initiatives across the Small Business Unit, serving as a key connector across Marketing to keep teams aligned, timelines on track, and campaigns moving successfully from concept to launch. If you thrive in bringing order to complexity, influencing without authority, and driving cross-functional execution, we'd love to hear from you.

Day to day, you'll...

  • Lead the planning, coordination, and execution of integrated marketing campaigns, product launches, and strategic initiatives across Block Advisors and Wave
  • Partner with GTM Strategy and marketing leaders to develop project plans, timelines, and launch requirements
  • Align cross-functional teams around priorities, objectives, milestones, and deliverables
  • Coordinate work across marketing, product, lifecycle marketing, creative, operations, finance, legal, and compliance teams to drive successful execution
  • Facilitate project meetings and working sessions to maintain momentum, accountability, and stakeholder alignment
  • Monitor project progress, identify risks and blockers, and proactively drive resolution
  • Manage campaign calendars, product release schedules, dependencies, and project documentation throughout the lifecycle
  • Ensure campaigns and initiatives launch on time, within budget, and in support of business goals
  • Provide regular status updates, reporting, recommendations, and budget visibility to marketing leadership
  • Foster collaboration, transparency, and adaptability while helping teams navigate competing priorities and changing business needs
Required Qualifications:
  • Bachelor's degree in Marketing, Business, Communications, Project Management, or a related field, or equivalent work experience
  • 5+ years of experience in project management, program management, marketing operations, campaign management, or a related discipline
  • Proven experience leading complex, cross-functional initiatives from planning through execution
  • Strong organizational, project planning, and prioritization skills with the ability to manage multiple workstreams simultaneously
  • Demonstrated success coordinating diverse stakeholders and navigating competing priorities in a fast-paced environment
  • Excellent verbal, written, presentation, and stakeholder communication skills, with the ability to influence without direct authority
  • Strong problem-solving, risk management, and project management tool proficiency
Preferred Qualifications:
  • Experience supporting integrated marketing campaigns or go-to-market initiatives, ideally for small business, B2B, or subscription products
  • Experience working within a Marketing Operations, Program Management Office (PMO), or similar environment
  • Familiarity with Agile marketing methodologies or software product launch cycles
  • Project Management certification (PMP, Agile, Scrum, or equivalent)
  • Experience working in a highly matrixed organization
Why work for us: At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr. Sponsored Job: #LI-Remote

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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