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Principal, Experience Measurement & Validation

Role overview

Qualifications

  • 8+ years in quantitative UX research, mixed-methods research, or product insights
  • Experience connecting customer feedback to observed behavior
  • Experience with UX measurement frameworks
  • Strong ability to synthesize across signal types

Responsibilities

  • Design and evolve a staged validation system to reduce launch risk
  • Define experience measurement standards across the product lifecycle
  • Build and own a multi-dimensional experience measurement framework
  • Partner with Product to establish shared measurement baselines

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Other skills

  • Problem Solving
  • Innovation
  • Communication

About the company

Alteryx logo

Alteryx

IT Services & IT Consulting

Alteryx unleashes the power of data analytics to help people everywhere solve business and societal problems. As a global leader in analytic process automation (APA), Alteryx unifies analytics, data science and business process automation in one, end-to-end platform to accelerate digital transformation. Organizations of all sizes, all over the world, rely on the Alteryx Analytic Process Automation Platform to deliver high-impact business outcomes and the rapid upskilling of their modern workforce. For more information visit www.alteryx.com. More than 150,000 global Alteryx users gather every day on the Alteryx Community to solve together. Check it out at www.community.alteryx.com. Join our team of passionate and hard-working associates, and help make a difference in people’s lives by creating software that enables business users to solve problems using data that were previously thought to be unsolvable, save them days, weeks and months of mundane data prep and blending, and help them truly love their jobs again. Alteryx is headquartered in Irvine, Calif. and has 18 additional global offices: Redwood City, Calif.; Broomfield, Colo.; Ann Arbor, Mich.; Dallas; Chicago; New York; Boston; Toronto; London; São Paulo; Paris; Munich; Prague; Kyiv, Ukraine; Dubai; Tokyo; Singapore and Sydney.

Company details

IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

Meet the Moment with Alteryx

 

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

 

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.

 

If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

Principal, Experience Measurement & Validation
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. 


Principal, Experience Measurement & Validation 

We are looking for a Principal, Experience Measurement & Validation to build the system that determines whether Alteryx products are ready for customers and whether they are delivering value once they get there. That includes measuring traditional product experiences as well as the AI-assisted and agentic capabilities central to where Alteryx One is headed. If you have spent your career doing strong measurement work that never quite made it into the product decision cycle, this is the role where that changes.

This is a senior individual contributor role within the Customer Signals organization, reporting directly to the Sr. Director, Customer Signals, who reports to the VP of Experience and Insights. The Customer Signals organization operates with direct CPO sponsorship. You will have a seat at the table with product and engineering leadership and direct influence over how readiness is defined and measured across the organization.

This role establishes shared systems and standards that product teams operate within, enabling faster, clearer, and more consistent decision-making across the product lifecycle. 

What You’ll Do
Validation & Readiness 

  • Design and evolve a staged validation system that reduces launch risk by guiding capabilities from internal testing through preview to general availability

  • Define experience measurement standards across the product lifecycle, including behavioral and experience health benchmarks used to assess readiness and inform decisions

  • Establish scalable approaches to early customer exposure (ex. preview programs, progressive rollouts) that generate reliable signal before broad release

  • Define behavioral data and instrumentation requirements in partnership with Engineering and Telemetry, ensuring readiness signals are captured consistently across releases

  • Ensure readiness conclusions are grounded in both customer feedback and observed behavior, with clear articulation of risk, confidence, and implications 

Experience Health Measurement 

  • Build and own a multi-dimensional experience measurement framework that combines attitudinal and behavioral signals into a cohesive view of product experience health 

  • Apply this framework through clear baselines and benchmarks to help product teams understand readiness, performance, and areas of risk 

  • Translate measurement into clear, evidence-based insights that inform release decisions, prioritization, and ongoing product improvements 

Cross-Functional Partnership

  • Partner with Product to establish shared measurement baselines, with teams layering in feature-specific learning goals 

  • Translate readiness and experience health signals into clear recommendations and decision guidance for product and engineering leadership 

  • Contribute to the broader Customer Signals model, integrating telemetry, qualitative research, and experience health into a unified view of product performance 

  • Partner with Engineering to ensure measurement is designed into capabilities early, enabling reliable signal without slowing delivery
     

Who You Are

  • 8+ years in quantitative UX research, mixed-methods research, or product insights, with strong quantitative and statistical depth and the judgment to know when behavioral data alone is not enough

  • Experience connecting customer feedback to observed behavior and explaining meaningful gaps between the two 

  • Experience with UX measurement frameworks (ex. HEART, UMUX-Lite, CSAT) and how to connect them to behavioral signals 

  • Experience working with staged rollouts, preview programs, or feature-flagged releases, and understanding how controlled exposure shapes signal quality 

  • Strong ability to synthesize across signal types and communicate clearly what the data means, what is at risk, and what should happen next 

  • Comfortable operating in ambiguity and defining structure where it does not yet exist 


Bonus Points 

  • Background in platform or infrastructure product contexts where measurement must operate at scale with limited manual overhead 

  • Experience in data or analytics platform categories 

  • Experience measuring or validating AI-assisted or agentic product experiences, where system behavior is probabilistic rather than deterministic 
     

Compensation
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location. 

The base salary range for this role in the United States is $154,000 to $203,000.. This role is also eligible for a target annual bonus of 20% of base salary, based on individual and company performance.

In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as: 

  • A monthly Connectivity Plus stipend of $150 to support remote work-related expenses

  • An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

  • Medical, dental, and vision coverage

  • 401(k) with company match

  • Paid parental leave, caregiver leave, and flexible time off

  • Mental health support and wellness reimbursement

  • Career development and education assistance

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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