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Cisco Network Engineer L2

Role overview

Qualifications

  • Strong understanding of enterprise networking fundamentals including routing, switching, VLANs, subnetting, protocols such as DNS, DHCP, NAT, EIGRP, BGP, HSRP, VLANs
  • Strong hands-on experience configuring and troubleshooting Cisco routers, switches, WAN circuits, VPN connectivity, Riverbed WAN accelerators, and F5 LTM load balancers, with CCNP-level knowledge
  • Advanced packet analysis and log interpretation skills with ability to troubleshoot multi-layer issues and validate protocol behavior in complex environment
  • Experience with enterprise monitoring, ticketing, and configuration management tools, with ability to correlate data and independently drive incident resolution

Responsibilities

  • Own and resolve escalated network incidents involving routing, switching, SDWAN, Riverbed WAN optimization, F5 LTM load balancing, and connectivity issues, including full root cause analysis
  • Configure, maintain, and troubleshoot Cisco routers, switches, Riverbed WAN accelerators, F5 LTM load balancers, and core network services
  • Perform deep technical analysis using logs, packet captures, interface statistics, routing tables, and telemetry to diagnose complex issues
  • Plan and implement network changes during scheduled maintenance windows, upgrades, patching, and device replacements across various platforms with clear understanding of impact and risk

About the company

Scalence L.L.C. logo

Scalence L.L.C.

In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience. At Scalence, a global women-owned IT and BPO solutions provider, we specialize in these critical disciplines through our IT Project and Managed Solutions, propelling your business to new heights. Our commitment to Customer Success and Delivery Excellence drives everything we do. Let us help you unlock new opportunities and propel your business forward. Explore how we can make a difference today!

Company details

Company size501 - 1000

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Job description

Job Title- Cisco Network Engineer L2
Job Type- Remote

Fluor Account Level 2 Network Engineer

Position Overview

Level 2 Network Engineer will provide advanced operational support, configuration management, change implementation, and incident resolution for enterprise network environments. This role supports network stability, performance, security, and successful execution of approved changes across routing, switching, wireless, and WAN services utilizing Cisco products.

Key Responsibilities

  • Own and resolve escalated network incidents involving routing, switching, SDWAN, Riverbed WAN optimization, F5 LTM load balancing, and connectivity issues, including full root cause analysis
  • Configure, maintain, and troubleshoot Cisco routers, switches, Riverbed WAN accelerators, F5 LTM load balancers, and core network services
  • Perform deep technical analysis using logs, packet captures, interface statistics, routing tables, and telemetry to diagnose complex issues
  • Plan and implement network changes during scheduled maintenance windows, upgrades, patching, and device replacements across various platforms with clear understanding of impact and risk
  • Participate in incident management, problem management, and root cause analysis activities
  • Validate and troubleshoot redundancy, failover behavior (HSRP, BGP, EIGRP, SDWAN, F5 HA), routing stability, and application traffic flow after changes or incidents
  • Provide technical guidance to Level 1 engineers across Cisco, Riverbed, and F5 troubleshooting and continuously improve runbooks
  • Collaborate with security, server, cloud, application, and carrier/vendor teams to resolve complex issues

Required Qualifications

  • Strong understanding of enterprise networking fundamentals including routing, switching, VLANs, subnetting, protocols such as DNS, DHCP, NAT, EIGRP, BGP, HSRP, VLANs
  • Strong hands-on experience configuring and troubleshooting Cisco routers, switches, WAN circuits, VPN connectivity, Riverbed WAN accelerators, and F5 LTM load balancers, with CCNP-level knowledge
  • Advanced packet analysis and log interpretation skills with ability to troubleshoot multi-layer issues and validate protocol behavior in complex environment
  • Experience with enterprise monitoring, ticketing, and configuration management tools, with ability to correlate data and independently drive incident resolution
  • Ability to independently plan, execute, and validate network changes, assess risk and impact, and produce clear technical documentation including root cause analysis and resolution details

Preferred Qualifications

  • CCNP Enterprise or equivalent experience
  • Experience with network automation, scripting, or configuration templates (optional)
  • Change management and maintenance window experience
  • Familiarity with SD-WAN, cloud networking, or network security concepts

Experience

5+ years of enterprise network engineering, network operations, or infrastructure support experience

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Marcus Rivera

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