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Associate / Site Payments Project Manager

Role overview

Qualifications

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification
  • Proven knowledge of Site Payments SOPs, WPDs, processes, and technology
  • Strong attention to detail and ability to analyze project specific data
  • Capable of prioritizing multiple time critical tasks efficiently and effectively

Responsibilities

  • Provide management of studies to ensure project deliverables are met according to quality standards
  • Liaise with internal teams to provide payment status updates and resolve risks and issues
  • Responsible for Master SVT Version creation and update, ensuring project targets are met
  • Train Study and Site Payment teams on SVTs and generate reports for study-level KPIs and metrics

Key facts

Other skills

  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Budgeting
  • Mentorship
  • Coaching
  • Detail Oriented
  • Problem Solving
  • Teamwork
  • Physical Flexibility
  • Time Management

About the company

Thermo Fisher Scientific logo

Thermo Fisher Scientific

About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Company details

Company size10001

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Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond.

As an Associate Site Payments Project Manager you will provide management of studies to ensure project deliverables and targets are met according to the highest quality standards. This role liaises with internal teams to provide payment status updates and identifies and resolves risks & issues. Acts as primary liaison with functional lead (Project Lead, Clinical Team Manager) and assists in contract modification development.

A day in the Life:

  • Responsible for Master SVT Version creation and update, ensuring that individual project targets are met, and services are provided according to the highest quality standards, policies, and procedures.  Escalates project risks appropriately. 
  • Reviews and approves new and updated SVTs and System Alignment Templates in accordance with procedural documents, site contracts and Site Payment Requirements. 
  • Analyzes and interprets various reports and understands project requirements. 
  • Train Study and Site Payment teams on SVTs, including setting expectations around site payments' requirements and deliverables. 
  • Generates reports for study-level KPIs and metrics; evaluates and interprets data. Escalate issues to site payment management. 
  • Attends internal and external team meetings and provides updates on SVT updates and statuses.  Manages escalations (project team, site and sponsor) regarding SVT issues. 
  • Works under limited supervision. 

Keys to Success:

Education

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Experience

  • Proven knowledge of Site Payments SOPs & WPDs, processes, and technology. General understanding of business and financial principles related to Site Payments.
  • Solid understanding of the key principles of project management (time, quality, and cost), including solid financial competence
  • Experience or knowledge in the field of CTMS Master SVT, budgets and payment schedules

Knowledge, Skills, Abilities

  • Strong attention to detail and ability to analyze project specific data
  • Capable of prioritising multiple time critical tasks efficiently and effectively
  • Flexible and able to prioritize workload to meet changing project needs
  • Proven digital literacy, proficient in MS Word and Excel and CTMS, EDC or financial systems
  • Experience of working in a project matrix structure
  • Capable of mentoring and coaching others
  • Effective communication skills, which includes English language (oral, written), presentation skills and other languages would be an advantage.
  • Demonstrate a customer focused style of communication, problem solving and teamwork, including establishing clear communication and escalation pathways
  • Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and performing data entry and review of such documents
  • Solid understanding of country regulatory and/or applicable tax regulations
  • Capable of leading study related activities with little to no interaction from management

Why Join Us?

We hire the best, develop ourselves and each other, and recognise the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

What We Offer:

As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD clinical research services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organisation but with a local feel.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Our 4i Values: 

Integrity – Innovation – Intensity – Involvement 

If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you! 

 
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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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