Salesforce Product Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

We are looking for a Salesforce Product Manager to join our Product team, responsible for driving the evolution of our Salesforce ecosystem to support our B2B business strategy.

This role bridges business and technology, ensuring that Salesforce capabilities (Sales Cloud, Service, Marketing Cloud and emerging AI/Agentforce solutions) deliver measurable value to our partners and internal teams.

In addition to defining the roadmap, this role will lead the delivery of key strategic initiatives, ensuring alignment, execution and business impact.

Key Responsibilities

Support evolving the Salesforce product vision and roadmap, aligned with company priorities and focused on enhancing B2B commercial processes and partner experience.

Lead strategic initiatives end-to-end, from discovery to delivery, ensuring alignment across teams and measurable business impact.

Partner with stakeholders to identify opportunities, define problems and shape data-driven solutions, based on insights, user feedback and business needs.

Drive execution and delivery, working closely with Engineering, Architecture and Design to build scalable and efficient solutions.

Ensure adoption and value realization, tracking KPIs and continuously optimizing product performance.

Act as the key interface between business and IT, facilitating alignment, managing dependencies and ensuring smooth collaboration.

Promote innovation within the Salesforce ecosystem, with a focus on:

• AI-driven automation (Agentforce / agentic capabilities)
• Customer engagement & personalization
• Marketing automation (Salesforce Marketing Cloud)

Required Experience

• 3+ years of experience in Product Management
• Strong experience working with Salesforce ecosystem (Sales Cloud, Service Cloud; Marketing Cloud is a plus).
• Experience in B2B environments, understanding commercial processes, sales cycles and partner management.
• Proven experience managing product roadmaps and driving cross-functional initiatives.
• Experience working in Agile methodologies.
• Exposure to AI / automation / agentic solutions (e.g., Agentforce).

Nice to Have

• Experience with Salesforce Marketing Cloud.
• Salesforce certifications.

Skills & Competencies

• Strong understanding of business needs and how to translate them into product solutions.
• Excellent stakeholder management and communication skills.
• Strong ownership and execution capability, with ability to drive initiatives to completion.
• Analytical mindset with data-driven decision making.
• Ability to balance strategic thinking and hands-on delivery.
• Results-oriented mindset, with focus on impact and value generation.

🔹 Languages

• Spanish and English

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

• Within an innovative, engaging and multicultural environment.

• Have the opportunity to build strong and lasting business relationships and friendships from around the world.

• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.