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Experience Technician Contractor

Role overview

Qualifications

  • Tools and testing equipment necessary to complete the mission
  • Excellent written and verbal communication skills
  • Proven customer service experience
  • IP networking knowledge

Responsibilities

  • Set up, install, operate, test, and troubleshoot Audio/Video/Control equipment
  • Verify and understand all drawings with the Project Manager
  • Complete the Daily Mission report with photo documentation of work
  • Ensure all equipment is connected per the drawings

Key facts

Other skills

  • Customer Service
  • Communication

About the company

ASW logo

ASW

Every engagement with your brand matters. ASW is a recognized leader in the audiovisual design and integration industry. We began as Atlanta Soundworks in 1988, to provide high quality sound systems at affordable pricing to churches. Since then we have grown into a full service design-build audiovisual firm. Fully capable in high-end video, audio and control systems engineering and fabrication, we have significant experience in House of Worship, Corporate Video Conferencing, Primary and Secondary Education, Post-Secondary Education and Military markets. - Pro audio, video, and lighting - Immersive museum and entertainment environments - Control rooms - Classrooms and lecture halls - Access Control - Monitored Intrusion Alarm - AI Security Camera Systems

Company details

Company size11 - 50

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Job description

This is a remote position.

Goals and Outcomes:
The Experience Technician Contractor is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment in accordance with ASW standards to create an experience that will help our clients impress their audience.

Essential Functions:
• Understand and review all drawings with the Project Manager, so that all related information, Schedules and documentation is understood.
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
• Complete walk through of the site with the PM and go over all details of the installation.
• Verify working times and access to the workspace.
• Install all equipment per ASW documentation and standards.
• Perform minor DSP changes and load control code as necessary.
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
• Submit a Daily Mission report using the template in PlanGrid that includes photo documentation of work completed and issues.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in PlanGrid..
• Ensure that every wire has a label and it is marked according to the drawings.
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
• Work with the Field Engineer to perform and document system commissioning.
• Capture all redlines on PlanGrid drawings and submit all changes to engineering for as-built drawings.



Requirements

  • Tools and testing equipment necessary to complete the mission.
  • PlanGrid license
  • Tablet with PlanGrid app and cellular or hotspot connectivity
  • Excellent written and verbal communication skills
  • Proven customer service experience
  • IP networking knowledge
  • AV system troubleshooting skills
  • Setup and connection of VTC units (Cisco, Lifesize, Polycom, etc…)
  • Setup and load code into Control Systems (Crestron, AMX, Extron, etc…)
  • Setup and load code into DSP (BSS, Biamp, ClearOne, etc…)
  • Install and configure Interactive displays (SMART, Planar, Newline, etc…)
  • Wireless Microphone frequency coordination
  • Video Wall setup and configuration
  • Occasional after hours and/or travel may be required.


Benefits

  • Performance bonus
  • This is an independent contractor role and therefore is not eligible for ASW employee benefits.



Salary: 38

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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