For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Overview
We are seeking a Manager Global Strategic Resource for our Global Operations department, this is a fully Remote position.
The following are responsibilities related to the Manager Global Strategic Resource:
Manages all NHP procurement, logistics, inventory coordination, and client colony management activities for assigned NHP Operations programs. Serves as the primary liaison between internal stakeholders, external clients, logistics partners, and regulatory agencies to ensure successful fulfillment of NHP and related product demand. Oversees client-specific colony management, global sexually mature animal supply and demand tracking, AAV demand forecasting, logistics operations, and direct management of the NHP Logistics team. Responsible for ensuring regulatory compliance, inventory alignment, customer satisfaction, and timely delivery of animals and related services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Colony Management:
- Manage client-specific colonies from contract execution through completion of invoicing and study fulfillment.
- Maintain client colony records, including animal health records, census data, testing history, contractual requirements, and inventory status.
- Serve as the primary point of contact for client colony communications, providing routine updates regarding colony health, census changes, inventory availability, study readiness, and program milestones.
- Generate and distribute monthly inventory, census, and colony status reports to clients.
- Ensure client-specific requirements are accurately documented and fulfilled throughout the lifecycle of each colony program.
Global Demand and Supply Management:
- Track and maintain global forecasts for sexually mature NHP demand and supply.
- Identify current and projected gaps between available inventory and customer demand; communicate risks and mitigation strategies to leadership.
- Collaborate with Operations, Inventory Management, Sales, Veterinary Services, and Logistics teams to optimize inventory utilization and allocation.
- Monitor colony inventory maturation and availability to support strategic planning and revenue objectives.
- Contribute to forecasting and establishment of animal availability timelines and lead times for internal and external customers.
AAV Demand Management:
- Track client-specific AAV demand forecasts, requirements, and program needs.
- Coordinate with internal stakeholders to monitor forecasted and confirmed AAV demand globally.
- Maintain visibility of client-specific specifications and ensure requirements are communicated to operational teams.
Order Fulfillment and Customer Management:
- Communicate with internal and external customers to negotiate and facilitate fulfillment of NHP orders.
- Prepare quotes, assist with purchase order management, and coordinate customer documentation requirements.
- Schedule and coordinate pre-shipment testing in accordance with customer specifications.
- Assign animals to customer purchase orders and study numbers to ensure accurate inventory management and traceability.
Job Qualifications
- Education: Bachelor’s degree (B.A. /B.S.) or equivalent degree in a related discipline.
- Experience: 10 years of experience in the NHP industry. Previous direct management/supervisory experience required.
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. - Certification/Licensure: none.
- Other: Experience in procurement, inventory management, import/export processes, and client colony management. Demonstrated customer-facing experience with internal and external stakeholders. Experience with animal database systems and inventory tracking platforms. Experience supporting global demand planning, forecasting, and supply management initiatives preferred. Comprehensive knowledge of NHP operations, logistics, inventory management, and regulatory requirements. Strong understanding of CDC, USDA, FDA, EPA, USFWS, and CITES regulations. Excellent communication, negotiation, and relationship management skills. Strong analytical, forecasting, and strategic planning capabilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office Suite, Excel, database systems, and reporting tools. Demonstrated ability to lead teams and influence cross-functional stakeholders in a global environment.
“The pay range for this position is $96,000 - $113,000 annually. Please note that salaries vary within the rangebased on factors including, but not limited to, experience, skills, education, certifications, and location.”
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.
