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Logistics Assistant for Foundever - Athens, Greece

Role overview

Qualifications

  • Proficient English and Greek language level (C1 and above)
  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • Attention to detail

Responsibilities

  • Administrative responsibilities concerning IT asset management
  • Receive and inspect incoming equipment
  • Assemble IT equipment and prepare shipping packages
  • Manage the movement of equipment and goods between different locations and users

Key facts

Other skills

  • Microsoft Office
  • Communication
  • Social Skills
  • Organizational Skills
  • Detail Oriented
  • Teamwork
  • Problem Solving
  • Analytical Skills

About the company

Foundever logo

Foundever

Customer Experience & Contact Centers

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com

Company details

Company typeLarge
IndustryCustomer Experience & Contact Centers
Company size10001

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Job description

 

About Foundever™

 

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

 

 

Come and work with us.

We are looking for a talented and accomplished Logistics Assistant to join our team.

As a Logistics Assistant, your daily responsibilities will include:

  • Administrative responsibilities concerning IT asset management (check-in and check-out of loaned equipment inventory through WASP and generating equipment documents via DocuSign)
  • Receive and inspect incoming equipment, including logging and verifying contents against respective documents
  • Assemble IT equipment, prepare shipping packages and facilitate equipment movement
  • Manage the movement of equipment and goods between different locations and users including generating shipment documents
  • Liaise with courier vendors to coordinate the delivery or return of equipment or goods as required
  • Manage the company’s IT equipment storage rooms and ensure that all assets are properly placed
  • Follow-up on pending deliveries and returns 
  • Prepare reports on equipment movement, inventory status and any relevant logistics metrics
  • Follow up on daily tickets related to the day-to-day operation

 

To succeed in the role, you will need to have:

  • Proficient English and Greek language level (C1 and above)
  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • Attention to detail
  • MS office skills
  • Ability to work as team member in an extremely fast-paced environment
  • Cooperate with multiple departments within the company
  • Knowledge of and experience in the contact center industry (not mandatory)
  • Comfortable with communicating with individuals at all levels, inside and outside of the organization. (e.g. employees, providers etc.)
  • Ability to identify and prioritize activities, problem-solving and analytical skills utilizing available resources
  • Prior experience in Logistics will be considered an asset
  • Be located in Athens, Greece (office based position)

Go further with Foundever™

 

 

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

 

 

  • Very competitive wages and stability
  • Fully paid training
  • Private healthcare 
  • Continuous learning/development opportunities
  • Competitive career opportunities
  • A safe, friendly, diverse, supporting and technological company
  • International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
  • EverBetter wellness program (Fitness room in our premises & Personal Trainer)

 

 

Apply Today!

 

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!


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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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