Enrollment Coordinator

Our client, a Hospitals And Health Care company, is looking for a Enrollment Coordinator for their Remote location.
 
Responsibilities:

• This includes timely entry and maintenance of data after review and analysis of electronic and hard copy information.
• Facilitate problem resolution through investigation and collaboration as needed.
• Process enrollment requests in a timely and accurate manner in compliance with state and federal regulations and accreditation standards.
• Audit enrollment files consistently to ensure all are complete, organized, and secure according to policies and procedures
• Courteously provide internal and external customers with information and education regarding the government programs enrollment process, eligibility, COBRA and HIPAA regulations.
• Maintain an understanding of state and federal requirements and accreditation standards that impact the enrollment process.
• Conduct research as necessary to effectively resolve customer issues and respond to customer inquiries in a timely manner. Performs reconciliation work on accounts/cases.
• Ensure inventory of enrollments and customer inquiries are resolved within established guidelines. Monitor and maintain data content of membership via various databases.
• Maintain general knowledge of other functional areas of the system and PH to better assess impacts on enrollments.
• Communicate as required with internal/external customers regarding member enrollment status through Facets documentation, phone calls and written correspondence, including use of approved form letters. Accurately communicate to leader critical customer issues.

• Quick learner, previous enrollment experience preferred.
• Promptly and effectively process all enrollment requests in compliance with all regulatory requirements and accreditation standards.
• Required High School Diploma or equivalent
• Preferred Associate's Degree
• 2 years of relevant experience Two years of experience in a health related field. Required
• Enrollment position preferred. Preferred
• Experience with Medicare/Medicaid regulations. Preferred

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities