• Enter and maintain customer orders accurately in the company's order management system
• Review customer emails, interpret order requirements, and enter details into the company's order management system
• Review order details to ensure quantities, sizes, colors, artwork, and delivery dates are complete and accurate
• Update production schedules and job statuses as orders progress
• Maintain customer, product, and inventory records
• Verify purchase orders, invoices, and shipping information for accuracy
• Organize and maintain digital files, customer records, and production documentation
• Coordinate with the sales, design, and production teams to resolve missing or incorrect order information
• Assist with administrative tasks as needed
• Ensure the confidentiality and accuracy of company and customer information
• Perform regular data audits to identify and correct errors
• Develop mock-ups and proofs for client approval
Client Information
The Company is a business-to-business provider of customized apparel and branded promotional products. It helps organizations create personalized merchandise for employee uniforms, corporate gifts, marketing campaigns, trade shows, and other promotional events, offering a wide range of high-quality branding solutions.
Must Haves
• This role is only open to Filipinos permanently residing in the Philippines
• Previous experience in data entry, administrative support, or office administration
• Excellent typing speed with a high level of accuracy
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Excel, Outlook, Word, Google Sheets, and Google Workspace
• Experience with Adobe Illustrator is preferred but not required
• Ability to learn and navigate order management or CRM systems
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Self-motivated with the ability to work independently and collaborate effectively
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted.
Connect With Us
https://virtualcoworker.com.ph
https://virtualcoworker.com/our-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual-coworker
