Director, National Accounts

Career Category

Job Description

Join Amgen’s Mission of Serving Patients 

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. 

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. 

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

National Accounts Director

What you will do

Reporting to an Executive Director of National Accounts, the National Account Director is accountable for business development in large accounts (one of the following: CVS Health, Express Scripts, or UnitedHealth Group and its affiliates) across all Therapeutic Areas (TA), that are either national or that cover multiple regions and geographies. The ideal candidate will be able to work in a matrix environment across internal teams' Marketing, Sr. Management, National Account team, Sales RSDs and CA Senior Leadership. Additionally, this individual must have knowledge and relationships with Managed Care market segmentation and product reimbursements, as well as knowledge of medical and pharmacy reimbursement and impact to Amgen portfolio. This individual will also develop and maintain long-term strategic partnerships with key customers by integrating mutual resources to achieve optimal outcomes.

KEY ACTIVITIES (Responsibilities: Duties / Accountabilities)

Account Management

·         Develop advanced concepts and techniques, solve very complex problems requiring high degree of ingenuity or innovation, work objectives are self-initiated, errors have major impact

·         Conduct briefings and technical meetings for internal leadership and external management

·         Develop business rationale and programs that enable pull-through of Amgen programs to achieve field sales objectives

·         Develop and execute account specific plan, e.g. establish reimbursement coverage/access for Amgen products within payer community

·         Maintain and grow key executive relationships within customer base

·         Drive national & regional account sales by providing strategic direction to field sales organization to achieve established sales objective

·         Analyze sales results, monitor trends/key performance indicators, and identify growth opportunities and areas of coverage risk

·         Input into the development of the POA in conjunction with customer marketing

·         Communicate business issues and opportunities on an ongoing basis to senior management; integrate corporate/marketing strategies into the organizational plan and structure; participate in the formulation of brand strategic plans and vision setting; assist in policy formulation and interpret policy and programs for dissemination to field sales organization

·         Accelerate growth and development of a National & Strategic account management team to build bench-strength across the Amgen organization

Contract Management

·         Represent Amgen as primary internal and external contact on contracts and relationships with key national accounts.  Contract management and accountability will include but not be limited to Medical drug, Medicare PartD, Specialty pharmacy (SP) and regional account contracting/management.

·         Design, negotiate, and measure contract(s) performance and proposal drafting to ensure optimal access, coverage, and reimbursement

·         Fiscal management of pricing and contract management

Marketing Partnership

·         Coordinate with US Value Marketing and Brand Marketing to develop customer specific value-added programs

·         Input, design, execute, and measure customer specific marketing programs

What will we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an intellectually curious and collaborative partner with these qualifications.  

Basic Qualifications 

·         Doctorate degree and 4 years of Sales, Marketing and/or Payor experience

OR

·         Master’s degree and 8 years of Sales, Marketing and/or Payor experience

OR

·         Bachelor’s degree and 10 years of Sales, Marketing and/or Payor experience

Preferred Qualifications:

·         3+ years of payer account management

·         Proven track record of consistently achieving revenue target

·         Effectively implement change initiatives

·         Strong demonstrated record of developing cooperative business relationships and building strong teams

·         Must be a team leader with demonstrated success in inspiring and leading cross-functional business initiatives

·         Corporate Accounts/Multiple Segment experience (e.g., NAD, PBM, etc.)

·         Experience in Account Management sales

·         5 + years healthcare product sales experience

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range