Field Support Tech - Atlanta GA area

We are looking for a Network Tech with a proven track record in the following:

• Racking and stacking of network devices
• Cable patching
• Physical layer troubleshooting (Cicso)
• Equipment disposal activities
• Installing and troubleshooting Cisco and Avaya IP phones - physically installing in jacks, making sure phones are set up correctly, etc.

Position Details:

• Hourly salary based upon the level of experience & skill-set
• Long-term with possible extension(s) or temp to hire
• Standard work hours: Mon-Fri 8:00 am - 5:00 pm (after hours & weekends as needed)
• Type / Location: Mobile Worker: Atlanta, GA
• MVR Check required
• Candidates must have a valid Driver's License & a dependable vehicle
• Travel Expectations: up to 3 hours radius of target location

Experience and Education:

• High School / GED or equivalent required.
• 2+years of experience in data communications
• Must have a basic knowledge of Cisco Phones, switches, and routers
• Must have a basic knowledge of local and wide area networking.
• High school diploma or equivalent required

Requirements:

• Must be proficient in utilizing technical low voltage testing tools for CAT5/CAT6
• Requires experience in working in communications closets
  • Must be able to perform rack and stack activities
    • Must be able to safely lift heavy objects (up to 50 lbs)
  • Must understand cable patching processes and procedures
  • Some sites will require knowledge of 66 Block and 110 Block cross-connect procedures
  • Must have a basic knowledge of data communications networking.
    • Must be able to assist in troubleshooting issues &understand network terminology
• Must be familiar with IP phone
  • Must be able to physically install Cisco & Avaya phones - physically run a cable to jacks, etc.
• Requires good interpersonal communications skills
  • Must be able to explain technical issues in a way the customer will understand an issue
  • Must be able to interpret a customer's issue in a way that will allow the technician to facilitate a resolution