IT Support & Systems Administration (Remote, USA)

IT Support & Systems Administration (Remote, USA)

Location: Remote, USA
Employment type: Contract
Indicative rate: $71–$81/hr

We are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role.

Core skills

• Windows
• Active Directory
• Help Desk Support
• Troubleshooting
• Customer Service
• Networking
• Microsoft 365
• Desktop Support

Required qualifications

• 2+ years of experience in IT support or related field
• Proficiency in Windows operating systems and Microsoft Office products
• Experience with Active Directory and user account management
• Strong troubleshooting skills for hardware and software issues
• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Experience with remote support tools and ticketing systems

Preferred qualifications

• Experience with MacOS support
• Familiarity with virtualization technologies
• IT certifications (e.g., CompTIA A+, Microsoft Certified)