Sales Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the Sales team of Four Seasons Resort Cabo Del Sol, ranked as one of the best new resorts in 2025 by Conde Nast, Travel+Leisure, Town and Country

Be You

The Group Sales Coordinator shares our passion for excellence and is enthusiastic about creating the ultimate service experience for our guests.  This person will be responsible for providing administrative support to the group sales team, supporting sales growth, site visits and contact with our best group clients. 

Given the remote in-market nature of some of our team, the Group Sales Coordinator will be responsible for being one of the main on-property liaisons for handling site inspections and orchestrating behind the scenes to increase the resorts visibility and conversion rates. 

Knowledge and Skills 

• College education preferred. 
• Previous experience in Hospitality, Banqueting, or Conference Services.
• Excellent reading, writing & oral proficiency in the English and Spanish language. 
• Good organizational skills.
• Attention to detail.
• Ability to multitask. 
• Food and Beverage knowledge is a plus. 
• Detail oriented, well developed organizational skills and a strategic thinker. 

Master Your Craft: 

• Correspond via email and telephone with Clients and media regarding leads and individual reservation requests.
• Communicate internally with Reservations Team, Front Office Team, and other departments for guest preferences and stay requests.
• Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, Golden Sales & Catering and Outlook.
• Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
• Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, occupancy and availability reports, Accounts lists, etc) on a timely basis.
• Maintain Golden Sales & Catering System, which includes contract updates, menu input, average check update, BEO training/maintenance, as well as other updates as instructed by Golden S&C Regional.
• Verify all month end reports and complete the month end tracking spreadsheets.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Fielding incoming inquiries and distributing them to proper recipient.
• Providing other Coordinators support as necessary
• Managing projects related to sales initiatives such as holiday gifts and hotel partnerships.
• Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests.
• Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, a bindery machine.
• Support Group Sales Managers with various projects as needed. 
• Periodically assist with front of house operations including greeting and directing guests.
• The ability to perform other tasks or projects as assigned by hotel management.

What We Offer and What You Can Expect 

• You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized. 
• Highly competitive salaries, with an attractive annual incentive plan for management and Department Head positions. 
• Transportation service from San Lucas and San José del Cabo to the resort. 
• Uniform laundry service, ensuring comfort and a professional appearance. 
• Training programs and in-house workshops to support your professional development. 
• A dynamic, diverse, and challenging work environment with close interaction with the leadership team. 
• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year. 

About Four Seasons Hotels & Resorts: 

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine’s “100 Best Companies to Work For” since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide. 

Service Culture 

Currently operating 120 hotels and resorts and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s finest hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us deserves a sense of dignity, pride, and satisfaction in what we do. 

What Is It Like to Work for Four Seasons Hotels & Resorts? 

At Four Seasons, we guide all our actions by the Golden Rule: “Treat others as you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, exceptional service, and a passion for hospitality. As a luxury brand, your work will also be guided by the highest standards to ensure exceptional quality and service at all times. Expect to work hard while having fun and learning along the way, taking your career, experience, and skills to the next level. As an added benefit, working with Four Seasons gives you the opportunity to build an international career and travel around the world while staying at incredible properties at no cost. 

Learn More by Visiting Us: 

Company Website: www.fourseasons.com 
Internal Careers: https://jobs.fourseasons.com/ 
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts 
Facebook: https://www.facebook.com/FourSeasonsJobs 
Twitter: https://twitter.com/FourSeasonsJobs 

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******