Administrative Assistant - KC Longview

Position summary:

As part of the KC-Longview front office team, the Administrative Assistant will provide exceptional customer service and Radical Hospitality to students, visitors, and colleagues. The Administrative Assistant works directly with students and is often the primary registration and financial contact with them.


Position responsibilities:

• Work the front office window and assist switchboard operator
• Assist students, visitors and staff
• Receipt payments, register students, and provide information
• Open safe, count cash drawer and safe, and keep accurate balance records
• Submit purchase requisitions and work orders for the KC-Longview Site
• Open and process mail
• Assist Office Manager with resolving student account issues
• Assist with student account related tasks including refunds, drop processes, and holds
• Provide Continuing Education registration support to instructional divisions
• Other duties as assigned, including occasionally working additional hours during registration periods
• Serves a member of the Crisis Management Team

Minimum Position Requirements:

• Associate’s degree in Accounting or Business Administration; significant related experience may be considered in lieu of degree
• A minimum experience of three years in a similar position working with money or customer service
• Working knowledge of computer applications, including Microsoft Excel, Word, and Outlook; ten-key by touch preferred
• Strong written and verbal communications skills;
• Excellent written and verbal communication skills
• Ability to keep accurate records, including an accounting of cash drawer/safe, while working in high-paced environment with frequent interruptions
• Must be self-motivated and detail oriented
• Must be organized, expedient, tactful, even-tempered, and able to maintain student confidentiality

• 0 Full-Time Direct Reports    0 Part-Time Direct Reports

• Work is normally performed in a typical interior/office and classroom environment.
• No or very limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds.
• No or very limited exposure to physical risk.

Benefits and Perks

• 36-hour work week for a healthy work life balance as well generous paid leave time.
• Health, life, and income protection insurance are provided.
• An excellent retirement program through the Teacher Retirement System.
• Full Time employees have free use of the college’s recreational/fitness facilities.
• Full Time employees are eligible for the Public Student Loan Forgiveness (PLSF) after 10 years of service.
• Tuition scholarships are for the employee and dependents. 
• Compensation for this 12-month position is $31,378.

Kilgore College does not participate in the federal Social Security program. 

All full-time positions are located in Kilgore, TX. No fully work from home positions are available at this time. All employees must be available to physically present to work on the Kilgore, TX or Longview, TX Campus. Some Part-Time and Adjunct positions may be offsite but the candidate MUST live in the State of Texas.

Kilgore College is a two-year, comprehensive public community college with a campus in Kilgore and an extension center in Longview, Texas. With approximately 7,000 students, Kilgore College is a student-centered institution characterized by excellence in teaching and quality learning opportunities. Kilgore College is focused on continually improving their students’ holistic experience leading them to success in life while improving access to higher education and partnering with those who advance the vision of a stronger community culturally, socially and economically.

Vision Statement: We commit to be the higher education institution of choice in Northeast Texas.

Positions will remain open until filled. Some Adjunct and Part-Time teaching positions may remain open perpetually as the need for part time instructors fluctuates with student enrollment. Teaching positions will be required to submit official transcripts upon an offer of employment. An offer of employment will be contingent upon passing a background check. Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity within three (3) days of being hired. Failure to submit proof within the required time shall result in immediate employment termination. All position appointments are subject to approval by the college's Board of Trustees.

This description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. Kilgore College reserves the right to add, change, amend, or delete portions of this job description at any time, with or with notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by Kilgore College at its discretion to enable individuals with disabilities to perform the essential functions.

Kilgore College is an equal opportunity institution and does not discriminate on the basis of sex, race, color, religion, age, national origin, disability in violation of Section 504 of the Rehabilitation Act or 34 C.F.R. Part 104, veteran’s status or genetic information in its educational programs, employment policies or activities.

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Employee Rights and Responsibilities Under the Family and Medical Leave Act

All positions are considered security-sensitive and subject to a background check pre-employment.