Client Manager - Insights

Company Description

R26_0018692

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

We are looking for a Client Manager to join our Insights team. As a Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for guiding and coaching more junior members.

Preference is for Minneapolis, MN-based candidates for a hybrid role on site at the client’s Minneapolis location. Remote candidates who are physically located within the US will also be considered.

Job Description

• Leverage multiple NIQ solutions and translate data into a compelling, cohesive story for client with insightful callouts and actionable recommendations leveraging NIQ analytical frameworks.
• Be a master of proprietary NIQ tools and solutions and use these to help solve client’s business questions.
• Establish yourself and NIQ as a trusted client advisor by consistently delivering strong value and enabling client success using NIQ data, tools, and insights.
• Proactively share relevant retail, category, consumer, shopper, and macro insights and thought leadership to help client achieve their business objectives and identify new opportunities.
• Drive client satisfaction through leadership of client discussions, consistent delivery of relevant, impactful insights and analysis and client responsiveness.
• Partner closely with manager, account director, and cross-functional partners to elevate the client experience and identify new opportunities and solutions to achieve joint business goals.
• Help lead the successful client launch/leveraging of key NIQ capabilities.
• Manage multiple client projects, priorities, and deliverables simultaneously while consistently ensuring high-quality execution.
• Coach and develop junior team members and lead by example within NIQ team.

Qualifications

• 5+ years industry experience in the CPG industry and/or related industries in retail, sales, category management, consulting, or analytics.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client.
• Demonstrated ability to translate business questions into effective analytic approaches and actionable recommendations.
• Strong communication and presentation skills with experience effectively presenting insights and recommendations to client stakeholders.
• Proven ability to coach others in data analyses and working with NIQ tools.
• Strong project management skills with the ability to manage multiple priorities, deadlines, and deliverables.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel and PowerPoint.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.
• Masters’s degree a plus.

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $83,000 - $95,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.  

US Benefits 

• Comprehensive healthcare plan (medical, Rx, dental, and vision). 
• Flexible spending accounts and a Health Savings Account (including company contributions). 
• Life and AD&D insurance. 
• 401(k) retirement plan including company matching contributions. 
• Disability insurance. 
• Tuition Reimbursement. 
• Discretionary paid time off program and 11 paid holidays. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion